Cascade Wellness Resort

Property is listed as a 5 stars property, however I would disagree with it. I would it says it’s more of a 4 stars property, since it is missing service elements you would associate with a 5 stars establishment. We stayed at the 1 bedroom apartment. Rooms were very clean and spacious. Close to beaches and point of interests. Food options can be improved.

Received and upgrade on checkin. Very nice condo in an excellent area of the Algrave

Amazing accommodation and facilities! The apartment was spotlessly clean, gigantic bed with luxury linen, fully equipt kitchen and amazing food private terraces. Just steps away are two massive resort pools (one even has a sandy beach!) as well as plenty of other activities such as tennis and golf. You won’t want to leave!

Lovely resort, beautiful swimming pools and great setting with short (but challenging walk) to most beautiful beach.

This is an extremely safe resort. Excellent COVID-19 measures in place. Staff are very friendly and helpful. Excellent place for a break.

Great location and facilities with friendly staff and attentive service

We rented a one bedroom with a garden view. We were given a one bedroom with an ocean view. It made our trip being able to sit out each morning having our breakfast with a fantastic view.

Great location, awesome apartment, friendly staff. We ate the breakfast buffet and it was very good.

Great property and beautiful surroundings. Rooms are well decorated and clean. Front desk staff are friendly and accommodating. Beautiful cliffs just outside of the property for photography. We only stayed a few days so didn’t experience all the amenities such as gym and golfing, etc. Couple of small turn offs: first day at the resort we attempted to go to the hotel restaurant for dinner which was full. We were ok to wait for a spot to own but found the attitude of the restaurant staff a bit cold and unwelcoming and not very accommodating. We ended up trying awesome restaurants in the city of Lagos during our 3 day stay which was great. Also our room had some electrical issue when we first checked in (loud sound coming from electrical box and light flashing). After a few calls to the reception they told us they are going to move my husband and I to a new room with two single beds. Considering us having to repack our stuff in pitch black and the inconvenience having arrived after 6 hours of driving, would have expected a room upgrade not downgrade from a 5 star resort. Thankfully the electrical issue was resolved shortly after so we ended up staying in our own room. Overall other than the couple of iffy first impressions mentioned we were very happy with the resort and our 3 day stay.

October was not busy, great service, very nice hotel everywhere, staff very helpful. Menu could be improved for kids and vegetarians, maybe they could add a buffet downstairs in the low season. Spa needs more staff as appointments need to be booked far in advance, Spa treatment prices seem expensive compared to elsewhere. Spa is first class.