Aloft New York Brooklyn

I made reservations to stay at the Aloft hotel but instead was given a room in the adjoining Sheraton hotel (both owned by Marriott Bonivy). When I arrived to the hotel I was disturbingly surprised to find out that the Aloft hotel was converted into a homeless shelter (for women I believe). Morally and ethically, kudos for Marriott Bonivy for helping those who are in need. Must say that is very honorable for Marriott. Yet, I and all customers should be made aware of this. Allow US to decide if we wish to vacay next door to a homeless shelter. As for amenities, I suppose the pandemic has changed the way things are done for the good of being safe; no microwave or coffee/tea maker in the room as well as customers must request at the front desk for their room to “cleaned”. Location is absolutely great for those traveling to NYC looking to be pedestrian. Many transportation options nearby as well as shopping and restaurants.

Ταξίδι 4 διανυκτερεύσεων, Μαΐ 28, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

it was great. fast check in while social distancing. room was kind of small with a nice updated bathroom. i wish it had a refrigerator in the room though

z, Ταξίδι 1 διανυκτέρευσης, Αυγ 7, 2020

Αυθεντικό σχόλιο πελάτη της Expedia

Never got to stay at Aloft

I don't know what to say because we didn't actually stay where we were supposed to be. Aloft wasnt open, the sent us to the Sheraton.....

Adrian, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Ιουλ 31, 2020

Αυθεντικό σχόλιο πελάτη της Hotels.com

Booked this hotel and they said they didn’t have space , they sent me next door to the Sheraton . They had no hot water and the ac wasn’t working properly . They didn’t give me a heads up about any changes before check in. I’m very upset

Prudence, Ταξίδι με φίλους 2 διανυκτερεύσεων, Ιουλ 24, 2020

Αυθεντικό σχόλιο πελάτη της Hotels.com

Late checkins, rooms not cleaned, unfriendly Staff

The hotel itself is gorgeous!! However with a check in as late as 3 o’ clock we didn’t expect to show up and have to wait another hour because they “didn’t have any rooms cleaned” while waiting we watched the front desk clerk treat at least 3 other customers with total disdain, completely ignoring a couple other customers. After checking in we walked back outside to smoke a cigarette, stood next to a hotel employee who was also smoking and about 3 seconds later we were literally chased off by the door man, saying we couldn’t smoke there and needed to go to the next block. When we finished our cigs and walked back into the hotel we were met with total hostility and dirty looks by the same door man, obviously realizing he chased paying guests of the hotel off, the state downs have continued, making our stay here completely uncomfortable and honestly left my sister and I feeling really uneasy. Glad we are only staying here one night that’s for sure!!! Would deff not recommend...

Ryan, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Ιουλ 18, 2020

Αυθεντικό σχόλιο πελάτη της Hotels.com

The place was really nice and clean the only problem we encounter was when we flushed the toilet it started to make a weird and loud noise probably due to the plumbing.

Ρομαντικό ταξίδι 1 διανυκτέρευσης, Μαΐ 26, 2020

Αυθεντικό σχόλιο πελάτη της Expedia

The location was excellent, close to transportation and shopping. Love the terrace. The accessible bathrooms were not designed for people with disabilities. No hand held showers or raised toilets. The commode was too low.

Επαγγελματικό ταξίδι 5 διανυκτερεύσεων, Μαΐ 21, 2020

Αυθεντικό σχόλιο πελάτη της Orbitz

Great tome

The room was great. Door to toilet was rather wobbly and loud, but not too bad. The decor was great. Near Trader Joe's and Target. Many food options. No microwave so plan for that.

Ταξίδι 1 διανυκτέρευσης, Μαΐ 15, 2020

Αυθεντικό σχόλιο πελάτη της Hotels.com

Unfortunately I found multiple strands of hair in the bed of my room under the blanket. The person on duty said that the manager would reach out to me but I’ve had yet to hear from the manager.

Ρομαντικό ταξίδι 1 διανυκτέρευσης, Μαΐ 15, 2020

Αυθεντικό σχόλιο πελάτη της Expedia

Convenient

Great hotel in a great location.

Kenneth, Επαγγελματικό ταξίδι 3 διανυκτερεύσεων, Μαρ 14, 2020

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