Citrus Hotel Cheltenham by Compass Hospitality puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, this hotel is within a short drive of Gloucester Quays. Fellow travelers say great things about the helpful staff and location.
Languages
English, Polish
At a glance
Hotel size
59 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10 per day)
Onsite extended parking (GBP 8 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking within 3 ft
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1960
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
49-inch flat-screen TV
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar - Onsite lobby lounge.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 0 to 6.95 for adults, and GBP 0 to 5 for children
Renovations and closures
The property is closed between December 22 and December 27.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self parking costs GBP 10 per day
Extended parking costs GBP 8 per day
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts major credit cards. Cash is not accepted.
Also known as
Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Frequently asked questions
Is Citrus Hotel Cheltenham by Compass Hospitality currently open?
The property is closed between December 22 and December 27.
Does Citrus Hotel Cheltenham by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Cheltenham by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Citrus Hotel Cheltenham by Compass Hospitality?
Yes. Self parking costs GBP 10 per day. Extended parking costs GBP 8 per day. Parking spots may be limited.
What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Citrus Hotel Cheltenham by Compass Hospitality and nearby?
Recommended spots to visit include Cheltenham Town Hall (4-min walk) and Everyman Theatre (7-min walk), along with Cheltenham General Hospital (11-min walk) and Cheltenham Art Gallery and Museum (15-min walk).
What's the area around Citrus Hotel Cheltenham by Compass Hospitality like?
Citrus Hotel Cheltenham by Compass Hospitality is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 7 minutes' walk from Everyman Theatre. Travelers say that the hotel is in a great location.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 31, 2025
Business Stay
Good hotel close to all amenities. Room comfy, great shower 😊 only issues curtains don’t cover length of windows, parking is first come, first served! And if you’ve got a room roadside it’s noisy! I did ask for a quiet room, away from the road.
Victor
Victor, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 30, 2025
Very good value and brilliant location
Citrus is a budget hotel and as such offers exceedingly good value for money considering its position slap bang in the middle of Cheltenham. The room was clean, warm, the bed comfortable with tea-making, large TV and room safe. The self serve continental breakfast was just £5 for both of us but very comprehensive. Car parking was secure at an extra £10 for 24 hours. The only thing that let it down was the shower which in our room (210) was virtually unusable as flow was poor and very slippery with no grab handles.
However the position on Wellington Street is brilliant just 2-400 metres from the High Street and the Promenade.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2025
Convenient and cheap, but noisy
Clean room and comfortable bed, right in the middle of town. On street parking and friendly staff. Windows, however, are paper thin so you can hear everything going on in the street, which isnt great at 2am.
Charles
Charles, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Good
Aimee
Aimee, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Jan 22, 2025
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
I night stay, perfect location for town hall events
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 18, 2025
Daniel
Daniel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Alexa
Alexa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Cheap an cheerful but good for location
Wayne
Wayne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Very comfortable bed/ clean room and friendly staff . Would definitely recommend
kev
kev, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
tinashe
tinashe, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 9, 2024
David
David, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Hotel room was basic and had a banana left in their by previous occupant.Not much parking available and it was a tight squeeze to fit into the underground parking area.
victoria
victoria, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 25, 2024
We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Julie
Julie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2024
I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Luciano
Luciano, 2-night trip
Verified Expedia guest review
2/10 Poor
Oct 19, 2024
Merridy
Merridy, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 18, 2024
The hotel needs updating there was mould in the bathroom and the room was dirty
Jenny
Jenny, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
Sally
Sally, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Got exactly what we paid for
Chris
Chris, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 6, 2024
Only 1 pillow each, no hand towel available, very basic
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 4, 2024
The hotel is adequate, but don’t use the on site car parking. It is ridiculously tight. I tried, then used elsewhere, which was only a five minute walk away and cheaper.
alan
alan, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 2, 2024
The hotel is well situated in the centre of town and very reasonably priced. Staff are friendly and helpful. Rooms are clean and a good size with a desk for work if needed. It can be a little noisy from revellers at night but not a deal breaker. Just be aware that walls are very thin and you can hear noisy neighbours who are having fun at night, it was a bonus that there wasn’t much stamina