Iberostar Club Palmeraie Marrakech

The restaurant/dining area is filthy - tables, plates, utensils. Just terrible. Ended up with food poisoning.

Outstanding in every aspect. A relaxing end to our hectic trip to Morocco.

After a slightly hesitant start this turned out the be one of the best hotels I have ever stayed in. When we first arrived, the staff were a bit offhand and we were charged local taxes even though we had prepaid the tax when we booked. Their demeanour was "sullen" when we pointed this out but they wouldn't budge. We were then braceletted, apparently because we were Bed and Breakfast not full board This felt somewhat demeaning especially as it was never checked. But once we were passed this, the rest was wonderful. The rooms are a little small, but the public areas are vast (be aware that from Building 2 it is a bit of a walk to the dining area.) We had a particular technical problem and the staff could not have been more helpful - truly world class service. The only downside is that the hotel is a long way out of town. There is a free shuttle, but if you have to take a taxi it will take 25 minutes and cost £15- £20. But if you are just planning to use it as a resort (and why not, it has everything!) then the hotel is as good as it gets.

Absolutely loved my stayed at Iberostar, wanted a restful long weekend, and that is what we got. the hotel's environment has the most relaxed atmosphere, the grounds have different acitvities, you can just walk or sleep all day like we did. the food was amazing and my friend and i loved it so much we have decided we are doing back with our respective families. They also have a shuttle bus service that takes you to the medina/souk which is great. The hotel is tucked away in an oasis of calm away from all the bustle of the city. If you a light sleeper like myslef, extra bonus is you won't hear any early morining call to prayer. I am not really into Riads, as when I am on holiday, i Like a little luxury and calm. saw some of the Riads right inside the Medina/ market, not my idea of a relaxing break. I believe the "all inclusive" is a good idea as there are no restuarants in the area. Thank you to the staff for a lovely break.

Staff very friendly, food excellent,lots to do, lovely and clean

This was my third stay and it never failed! It was all as expected, clean, comfortable,relaxing. Staff are so friendly and the service is exceptional. The only problem was the wifi which was slow but apart from that i have no complaints.

We enjoyed our stay at this hotel. There were 3 of us in 1 room so had 2 singles and a sofa bed, all very comfortable. Our room overlooked the garden so was a tad noisy at night. Few tiny moans, the wifi was very difficult to get in the room, only by standing right by the door! Also no English channels on the TV apart from CNN... we watched a few films in French! Food in the hotel was OK, lots of choice but quite repetitive. The transfer bus into the Medina was great as there is no where to go at all on foot outside the hotel. The entertainment in the hotel was very basic too. We ventured into the night club 1 night which was an experience :) We were going for a relaxing sunny winter break and had just that. It was great for what we wanted!

Our third stay which says it all. Clean rooms which are a good size, good quality food with wide variety, extremely friendly and helpful staff - top draw. Good kids club. Overall very good value for money. Highly recommended.

The staff were very friendly, efficient and helpful and the food was fantastic!

The entertainment staff are amazing it was so much fun being there I definitely recommend. The food was hit and miss though