6/10
Had booked a Family Studio room. A few days before I was contacted to let us know that unfortunately this would be unavailable aswell as several other rooms therefore we could have 2 rooms instead next to each other. I had also requested a cot again at this time as no response from a message I had previously sent.
When we arrived I was informed that there was no cots available due to someone else extending there stay. The staff member then said he would speak to his boss and hopefully go and buy a new one. He then came to tell us that he was able to go and get one but did we need it right away as he wanted to go to the gym. As it was already nearly 1830 I politely said we need it now. He came back with a cot within 30mins.
Rooms were ok but we had found an old tube of l*be under a bed. Not much privacy from the "outside" door that could be locked but can see through into the rooms when the doors were open to allow use of both rooms. There was also a light in the "hallway" area which was sensored but kept turning on and off regularly even when not near it. Very little amenities in the room, would be nice to have a couple of biscuits with a cup of tea. Beds were comfy being that they were actually "Premier Inn" beds.
Overall, apart from a comfy sleep not the best experience and I don't think we would be staying again if in Derby.
Benjamin
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