Hotel Atrium Plaza

Terrible hotel, noisy, mold smell in rooms.

Everything was great except no hot water the whole stay.

All the staff were fabulous.

I’ve spent over 30 days here. Overall for the price it’s an excellent value and the staff is very nice. Some of the hotel policies are questionable. Why would you rent out the pool to non hotel guests. And BTW this is a hotel and not a night club. Loud obnoxious hotel sanctioned music till midnight is not acceptable when I’m trying to sleep. What are you people thinking and allowing??? I would call ahead to confirm that your sleep is not interrupted during the nights of your stay.

Great staff. If your not versed in spanish have your translator devise handy. Don’t bother with room service for it is very slow. Restaurant has a basic menu. Great location with shopping close by and in the heart of Carnival. A ride to the beach only 30,000 cop (10 bucks) each way. Overall for the price it’s a very good value. The only disappointment is they allow people who are not registered with the hotel to pay for a day pass at the pool. Children, at least the time I was there owned that space. Result I declined from going. Lastly which is more common than I was aware of; room key needs to be in interior room slot to activate the electricity. So if your charging a device while your gone your best to ask for a second key. This request may come with some resistance. Overall yes I will return. Total combined stay over two weeks was nice.

My room was facing the street and there was a bar on the corner that played really loud music until late in the night about 2am or later that I could hear the whole stayed. I asked in the special instructions for a quite room. Only 1 person that was there during the day spoke English.

Staff at front desk were very friendly and quick. Room a bit dirty.