Brown's Downtown - Λισσαβώνα

hotel staff was amazing, went above and beyond for us, it was quiet and staffed 24 hours a day, made me feel like home in a foreign city, desk was always great with directions and advice, clean hotel room and good tv, no breakfast, that was the only downfall

It was very comfortable at the hotel. The staff at the hotel was helpful, but did not necessarily go out of their way to help more than necessary. Their restaurant recommendations were very bad. The Brown's Bistro, where breakfast was served, was not very welcoming. The morning staff was pleasant. But the afternoon staff was unwelcoming, not very helpful and plain rude most of the time. I was even scolded by one of the server because in his view I had ordered the water he brought, even when I had made it very clear I wanted water without carbonation. A shame because it is a very cute place to relax.

Staff very helpful and friendly

Tried Brown hotel after rave reviews by other guests. This hotel have great staff and fantastic front desk service. and serves very good breakfast a good spread. The room size is tiny, no space even for one 24 inch suitcase. every corner in the room there is funky elec equipment -Ipad, I-Mac, I phone speaker, etc..not necessary and occupy all the already tiny room space. Poster bed. Lousy wifi signal. Shower unit mixer is either too hot or too cold - morning day and evening ! Room walls are paper thins..Brown Downtown is overated, expensive and stay one time no need to come back ! There is nothing wrong and also there is no special reason for me to stay at this hotel again. I think hotel need to address, room space. Room cluttered with too much equipment for show !

Hotel is located very centrally to all sight seeing areas. The room decor is great, however the room design in terms of size is a big let down. ShowerRoom/Toilet area was so small that it was hard to get in/out of the shower. The double bed was 2 single mattresses that were so uncomfortable as the middle of the bed was not flat. The floor boards creak so can be very annoying. You can hear every body that walks past your room as the walls are very thin. They can hear you ! We could hear the person next to our room taking a shower. No room service. Free coffee machine in lobby stopped working. Staff were excellent. Location wise 100 percent good. In terms of the room and comfort it was not so great. Lots of room for improvement.