Hotel Monterrey Roses by Pierre & Vacances

3rd visit we enjoy the hotel

I was highly disappointed as to how we were treated by the staff. My partner and I went down to book a Taxi Friday morning, as we had to catch an early bus ride at 7:15AM to Barcelona on SUNDAY. When we spoke to the receptionist Friday morning she insisted we didn’t need to order a Taxi in advance, as they run 24hours and are on-call. She assured us it would arrive 5 minutes once the reception would call Sunday morning. Sunday morning comes, we went down at 6:45AM to catch the bus, and the receptionist basically laughed and told us there was likely no chance a taxi would come this early on a Sunday. She called 3 numbers, none of them would pick us up. She then told us there was nothing she could do, and said we had to walk. It was dark, we had to run 35 minutes to the bus stop, and she did not offer any apology for the mis-informed information. This was not a good way to leave the hotel. Helpless, missing the bus, and not offered any assistance.

Great location, friendly staff, wonderful breakfast!Nice views.

Loved the fact that our room was at the side of the hotel but we still had a balcony with a view to the ocean and to the pool. This hotel was great. The breakfast: anything you wanted they had. the only thing was that our room was not available at check-in and parking is first come first serve. But the staff made up for that small issue,

Very good location right in front of the beach. Clean and modern decoration. Ceiling too thin , you can hear every step of your upper neighbour. In on of our rooms we got one that didn't seem to sleep at all, but at least staff was helpful asking him to be quieter . Parking is not included. They have limited spaces and , if there are any available, you have to pay for it.

Staff was very friendly. Rooms were modern , large and very clean. The breakfast buffet has a large variety of good.

Amazing beach. Decent hotel. Rooms could use a bit of a better cleaning and some nicer amenities. Very good breakfast. Terrible WiFi.

The stay was just ok. All around just ok.

Only stayed for one night. Everything more than adequate.

The hotel looks very nice, new and clean. Few parking spots, need to park on the street. The area was nice but extremely windy especially at night. We saw mostly mature and elderly people, not many young people.