Angsana Balaclava Mauritius

Kiran, Renu, Ajay and Raj made sure my wife and I stay was excellent. The staff makes this hotel. If you are visiting Mauritius this is the olave to stay. All regards

Property felt dated, breakfast choice very limited and average quality compared to Westin a few minutes along the beach.

Limited dining, room service stuff need improvement Dark color of the ocean because the Rocks, ocean pool suites (pool) need maintenance low water level in pool Location of the hotel vary far

Very friendly staff and great service.

Excellent service from all the staff at the resort. They are all so very kind and very accommodating to our every need. We went with our 8 month old baby and the resort staff were always so attentive. All our requests for our baby was met with a positive answer and a smile! Very luxurious resort and spacious rooms. There were times where our in-suite pool towels were not replaced but when requested, they were delivered to the door promptly. Unfortunately our tv stopped working 2 nights before our departure. They did try to fix it on numerous occasions but could not and eventually wanted to move us to another room but we declined given the short time left. We thought there would be some sort of other compensation for this but when we checked, this was not the case. Overall an excellent resort and would definitely return. The highlight is the friendliness of the staff!

Superb hotel, fantastic staff who couldn't have done more to help our 10 month old stay occupied and welcome us all as a family. We had a beachfront room with pool... 100% the best rooms in the resort although Oceonfront looked good too

I was in Mauritius on business and decided to stay a couple days to relax. The hotel is only 15-20 minutes from Port Louis. The staff are very friendly and helpful throughout the hotel. I was very pleased that they accommodated a late check-out since my flight was at night. Many hotels are loath to do so. The main pool is quite interesting as it replicates the beach. The pool is filled with sea water right from the Indian Ocean and surrounded by sand. There’s also a traditional lap pool and many rooms have private pools as well. The food at both restaurants was good and wait staff were appropriately attentive. The breakfast buffet, however, was typical and uninspiring. Excellent WiFi throughout the property was a pleasant surprise.

Great hospitality and nice place to stay along the shore

If you are used to a 5 stars hotel, you would rate it as a 4 star because it wouldn't be fare to consider this a 5 stars comparing to others(REAL) five stars. The staff is amazing, extremely helpful and make it feel a 5 star but the hotel itself, has some things that need to be improved and updated. the beach doesn't give you the best view of beaches in Mauritius since the water is not clear as in the other sides of the island like Northwest and East coast. So, it was a bit disappointing for us. The dinner buffet was expensive,around 50€ pp, since it is a buffet it should be cheaper.The rest was good.

I REALLY enjoyed the care of the staff and the atmosphere of the resort. It was very relaxing and enjoyable. I think overall, the only two things I may mention are the breakfasts (although good and plentiful) were the same every morning. Even small variations in the food selection would have been great. The second was the fact that we had booked the resort as an adults only resort, so we were surprised to see people with children at the resort. It was not an issue and the children were fine, but it would be appreciated if it were clarified as expedia's site stated adult resort.