The George Hotel

Dreadful bathroom - Nothing worked ( light , ventilation , towel rail heater stuck on hot) We were not told about Cider/Beer festival and car park closure and live/loud music...... Many items on menu not available.

Broken TV shaving light plug chain. Room and bed ok.

Such a beautiful hotel, really clean comfortable and peaceful. Hotel feels really comfortable and very English countryside. Really lovely staff who were so kind and relaxed, very friendly and welcoming. Had a great sleep and check in and out was so easy. Would absolutely love to come back for a longer stay soon. We had a lovely time.

Had stayed at The George on several occasions and knew what to expect. What I didn’t expect was to have Christmas carols blaring into the room until 2300. They only stopped when I went downstairs to ask the manager if he realised the music blaring in the bar and restaurant was the same in the bedrooms above. Sound insulation would go along way to solving the problem. Also did not expect the waiter to whip our plates out from under us the moment each of us finished as he was in a hurry to get us out and the drinkers for the local hunt in. Did not expect to be charged for a room that had the occupants name changed on Expedia but The George took as a fourth room being added. At no time did they ask where the fourth guest was and when was he checking in. It was only on returning home did I receive an email stating my card had been charged for the fourth room. Manager less than helpful. The extended family have overlooked the shabby diy decor in the rooms as the hotel is within walking distance to the grandchildren but bad customer service is unforgivable. Finally not sure how legal it is to lock the doors to the hotel at night without having a crash bar on the door to get out without a key. Delay in writing has been due to wrangling with Expedia about the extra room charge, They finally called it quits and refunded the charge themselves as they couldn’t get a straight answer from the hotel. Hope the extra cash was worth it as you’ve lost future bookings.

What a lovely hotel, well placed to what we needed. Great atmosphere in the bar and the food/service was very good. The room was well placed being outside of the main hotel especially as we had our dog with us, only criticism was the bed/mattress was rather uncomfortable. Excellent stay.

Very old coaching inn in the heart of Castle Cary,Had a lovely family room .

A wonderful inn. Great food, cider and beer. Staff very helpful. The room I stayed in, I gave a 4 out of 5 as although it was clean and comfortable it could do with a refurbishment. I would use the George Inn again.

Staff very friendly. Room in real need of refurb and redecoration.

It was absolutely fine! No complaints whatsoever