Fersal Hotel Manila

The place is cozy and the hotel staff are corteous. The breafast food are superb.

It was a hotel closest to a hospital we had to be. The room was standard, but quite spacy. When we arrived, they put us in a room without window. We requested to change to a room with window and they were able to accommodate and were happy to do so. Service with a smile. The room was clean but it was very outdated, just like the bathroom. Water pressure in the shower was low. They did have a water heater so at least there was warm water. The room was very noisy due to being at an incredibly busy street. Insulation is not there. Breakfast was basic and made upon order. It's not the best place we've stayed but also not the worst. As said, we needed to be close to the hospital.

I love their breakfast. The personnel are courteous. The room is ok. The issues - a) a flying cockroach somehow get into the bathroom at night. I engaged to one on the first night in the bedroom, killed it. Since then I always close the bathroom door at night. b). the bathroom tissue is so thin that it's gone for a day. As I don't need a daily room clean up, I will have to ask tissue everyday. I ended up buying my own tissue. Recommend to put extra tissue every clean up and change it to a better quality.

perfect

Relaxing, value for money, convenient location and good customer service. Staffs are all accommodating and helpful.

Accessible

I like the location of the property which within walk

They are very strict with early check in. Paid in full but they still asked for incidentals which i have to walk far away just to withdraw. Very inconsiderate!. Paid for a queen bed but their Queen bed is just less than a double size bed.

Hotel meets my need at the time. It's closer to transportation and in prime location. Recommend to change their linens, esp the cover.

I and my wife billeted this place because of proximity to where we need to however we're getting what we paid for. The room is just enough but the smell coming from the aircon is disgusting. It smells like molds as the aircon needs cleaning long time ago. The bathroom is too small too and smelling awful as well. Worst, the our parking space is blocked by irresponsible guest that the hotel staff should have control of. It took as around 40 minutes just to get out of the parking, bothering another guest's car and maneuvering in literally tight spaces as the owner of car blocking our path is nowhere to be found. We're supposed to leave at 10 but was able to get out 40 minutes after leaving us late. Never again in a place like this. Be warned.