Hotel Alpina

Excellent location. Close to train station and a well-stocked grocery store. Room was very clean and spacious. Mattresses very comfortable Lockbox in room. Our room had a tub/shower combo, but our friends traveling with us did not — they didn’t mind at all. Friendly, multilingual staff at desk. A lift in the lobby.0

Perfect location for us (right next to station). We especially appreciate the reception staff. Very friendly, responsive, efficient and helpful. Didn’t expect much from a small hotel for a one-night stay but the service was a pleasant surprise! Highly recommend!

Hotel location is near the train station, convenient , hotel room is spacious and clean but it does not has air conditioning in the hotel room and the hotel is a bit old . Breakfast varieties are not enough.

Stay away. Under construction plus there is a night club on the ground floor. Instead of telling you about it, they leave some ear plugs in your room. The bass can be heard 3 floors up. Unacceptable

we were suppose to stay in Alpina instead we were being upgraded to Monopol Hotel. It was great location and love the view from our bedroom. Instead of staying 1 night we extended the night because of this upgraded. So blessed. But even though we didnt stay in Alpina the location is great too nearby to central station

Close to Lucerne Train station as well as supermarket. Good breakfast at the sister hotel next door. Small lift to upper floors. Fit 2 persons at a time only if with luggage. LOL. Anyway, better than none.

We booked Hotel Alpina, they upgrade us to stay at another hotel. Both location are very close to Luzern train station. The room is very large and comfortable. Staff was friendly. Everthing is good.

Hotel is located over several bars. It was extremely noisy till well past midnight. The next morning we asked to be moved to a room on the inside court and the hotel staff were able to accommodate us. We were moved to the sister hotel Monopol and had a very quiet and restful stay.

Great location near train station and central to everything. Front desk staff , "Joy" was a pure joy. helping with advice and directions.and even an extra fan for the room. Late September was unseasonably warm and remember the rooms do NOT have A/C. Breakfast was included and served next door at the Monopol, a sister hotel. (Rumor has it that the Monopol has a few rooms with A/C.

chose this hotel for convenience, close to the Geneva rail station. But that's its only virtue. The room was HOT HOT and with the windows open NOISY NOI SY . The windows were double glazed to keep the noise out but this trapped the heat in. With windows open there was barely any relief from the stuffiness in the room. With windows open in came the nose from passing traffic. No air-con nor even a fan. The room had been redecorated recently. & might even win a design competition for aesthetics but not fit for habitation by human beings. The wooden bed frame had perfectly formed square corners sticking out beyond the mattress.... taking the skin off my shins walking around the space between the bed and the wall. Flat screen TV with dozens of “international ” channels EXCEPT that not one single English language channel was obtainable Next the electrics.... Switzerland depends substantially on tourism.... especially hotels . You would think that by now the managers would realize that nobody from overseas has an electric plug or adapter which fits the the Swiss electric sockets which just have to be different to the rest of Europe. They could at least provide one socket of common EU standard or the two flat pins ype used in USA and Asia …. but no! A fridge in the hotel room......... Forget it. get used to drinking water at 30 degrees C. I changed hotel after the first night losing the next day's pre-paid hotel charges. Be warned.