Beresheet Hotel

Very nice short stay heading south in Israel. Highly recommended!

Excellent service. Large and comfortable rooms. High-level culinary. Not cheap but worth the price.

We arrived in very unusual circumstances for the Negev, heavy rain and at night. The staff was slow in checking us in. The night manager was super helpful in getting things sped up when I finally complained and the day manager was kind throughout ( Thank you Shani). The resort is beautiful. We were there with out 12 and 10 tear old. We were able to hike on the edge but not in the crater due to flooding.

Only thing I did not think can as advertised was the massages my wife and I had at the hotel spa . They were average at best. Also, it would have been nice if the indoor hot tub was open after 7pm . The food however was outstanding .

Amazing !

Untrained staff and inappropriate level of service and professionalism for such a price point.

Very friendly and accommodating staff, Beautiful scenery, very nice rooms, amazing breakfast buffet. Food very tasty. Downside: the main restaurant is serving a meat buffet in the evening and nothing a la carte we were told. This means that vegetarians and those who don’t feel like eating so much aren’t accommodated. Our group ended up in the other (dairy) restaurant every night looking at the same limited menu options. Let me also add that restaurant choices outside of the hotel are very limited as well!

I was robbed at this hiper expensive hotel and mistreated by its staff. Our complaint was completely miss handled despite talking to several staff from front desk to management to security. They gave us the run around for two days, not even passing along the information from one to the other and finally told us to file a police complaint. For an establishment which charges such a nightly rate and prides itself on service their treatment was absolutely shameful, I would have been treated better at a one star place for sure. Beware.

great scenery and breathtaking location , positive and helpful staff

We were very excited for our stay at Beresheet hotel. Unfortunately, our experience did not live up to our expectations. We spoke with reception hours before check in and were told our room was ready. Upon arrival, four hours later, the room was not ready. When we finally were shown to our room, it was messy (filled with trash from the prior occupant, dirty towels, a broken sink, and various hardware like screws and copper wire pieces on the floor and bed). Additionally, our room had no view and in fact was directly facing a large construction site. We were told that it was one of only several rooms with no view and that there was nothing to be done regarding the cleanliness of location of our room. The food was good and the views from the property overall were great though. The entire experience just seemed over-hyped. We did enjoy ourselves though.