Hotel Riu Palace Jandia

did not like the amount of step to get to the beach

Having stayed at the Riu Palace Tres Islas numerous times,we thought we'd have a visit to Jandia for an overnight change. The hotel was clean,the outlook from the pool fantastic,room a bit tired,layout of the hotel initially somewhat confusing and definitely restricting to the elderly and children. Our experience at reception was less than encouraging,the gentleman was pleasant,but a few smiles might help from the other staff. Gorgeous promenade walk to charming Morro Jable front stopping for a glass to embrace a glorious sunset before a tasty fish meal at a long-standing small restaurant while watching the waves. We plan to return to Morro Jable,but not to the Riu Palace Hotel Jandia. Not a patch on the Tres Islas.

Beautiful setting on the beach but lots of steps up to the hotel, not suitable for those with mobility issues. The hotel staff were excellent with nothing too much trouble. Will definitely revisit

Staff very friendly hotel very clean we had lateral view not that good but really enjoyed our stay would go back again

Perfect location on the beach, wonderful friendly staff happy at their job!

Strange hotel with lots of stairs, if you enter from the lower beach entrance you have to walk up stairs only to have to walk down more stairs to get to some of the rooms, one of such rooms we were staying in. We then had to climb even more stairs before we could get to an elevator to take us up to the dining room level or even higher to the reception level where when exiting the elevator there were steps down to the actual reception. We only ate breakfast in the dining room where the food choices and staff were excellent. Although staying on an half board basis we didn’t eat an evening meal at the hotel as long trousers and a sleeved shirt were required and being the height of summer we didn’t have any such clothes so had the added expense of dining out in the evening. It really amazed us how after paying around £2500 for the hotel alone we weren’t being fed in the evenings yet the tens on manky flea ridden cats that were loitering around the lower part of the hotel were fed daily out of there very own bowls. Our room was very spacious and had a great view of the beach, however the curtains we’re dirty, torn and were hanging unhooked in places . The bed was extremely uncomfortable and I didn’t get much sleep for the duration of our stay. The dead fly which was on the bathroom floor for four day was eventually picked up by myself and flushed down the toilet. WONT BE STAYING AGAIN AND CERTAINLY WONT RECOMMEND IT. EXPECTED MORE FROM A RIU PALACE

I was surprised at how friendly and welcoming the staff all were and the availability of pool sun beds and space on the beach was excellent. The food (except the breakfast sausages) was excellent and i am a food snob. Weve done Majorca twice, france countless times and barca and lots more and we will be goong back.

Nice hotel , good staff , Yasmin in particular very helpful

Das Hotel ist in den Hauptbereichen und den Zimmern frisch renoviert. Die Zimmer sind groß und schick, die Duschen super, der Pool ubd das Sonnendeck toll. Das Personal ist sehr freundlich Leider heizt die Klimaanlage nicht und 19 grad im Zimmer waren uns zu kalt, im Innenbereich gibt es aktuell keine Bar. Essen am Buffet leider oftmals zu kalt

Hemos pasado unos días espectaculares, la gente del hotel una maravilla, en especial Lola que nos atendió siempre de muy bien. Sin duda volveremos porque tanto la atención como todo el hotel nos encantaron.