2/10 Κακό
24 Σεπτεμβρίου 2023
Awful
I genuinely am really surprised about all of the positive reviews. Staff were rude on the phone prior to my stay when I called asking about beds, and I was ignored completely on the Hotels.com messaging service. Although the hotel says it is accessible, unless they have a lift elsewhere that is not clearly marked, the lifts are anything but. There are only two lifts that are lucky to fit two people in, let alone the four it advertises, and I highly doubt a wheelchair would fit in there. As a plus size person, it was extremely claustrophobic in the lift and if I was a couple of sizes bigger I wouldn’t have fit in there at all (and I’m a size 18.) Your only other option was the stairs, and that would have been going up and down five flights. The bathroom smelt awful and some things in the room were incredibly dusty, and the bed was very uncomfortable.
I never usually leave reviews, but in this case, I thought it was necessary to warn people against staying here. £140 a night for incredibly poor conditions is an absolute rip off. I understand it’s a budget hotel, but the conditions barely felt humane.
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