Mandarin Hotel Managed by Centre Point

Our family had a great time at this hotel. The service was excellent. The front desk was very helpful especially the gentlemen who helped us book the car service to the airport and 3 day trips. I will definitely come back again.

The room was good and reasonably clean. However, our room overlooked into a car park and the rooms are not sound proof. We can often hear traffic from the roads, the housekeeping staff along the corridors, doors opening and closing, chairs being dragged across the roads etc. With the exception of the noise the stay was fine.

The hotel was clean, comfy and well-located. Easy access to the places that I wanted to go through MRT or even by walking.

The lobby is beautiful, and staff were very attentive. Check-in was easy. I checked in at noon, and asked since this was a hotels.com VIP hotel is I could check in early (check in is normally 2:00. The room was very nice, except that I had a view of the parking garage. Since I was staying in my June night, I did not enquire about another room - especially since I was checking in early. The bed was very comfortable, free mini-bar (coffee, tea, one cola, two bottles of water, nuts, two small ramen cups.). There is a microwave and refrigerator in the room. The location was great, with a huge new mall across the street, MRT a few steps away, and PatPong night market about a 10-minute walk. I did not have a chance to use the pool or other facilities, but they have a popular buffet restaurant in the front of the building. I would definitely stay here again.

stayed 4 nights. the bed and pillows was extremely uncomfortable. couldn't sleep well at all and ended up being in pain even. tried various sleep positions and no luck. even though we went to the spa twice (which we loved), one night sleep on the bed undid it all. we actually had our best sleep/nap on the lounge chairs by the pool. i feel the bed is the most important part so this was quite upsetting. also, kills the mood for any intimacy too.