Hotel Relax

room is spacious and clean. Staff is friendly and kind

Conveniently located near Taipei Main station; Spacious room.

Located at a very convenient spot. Room is clean and comfortable. The night we stayed, we were disturbed by loud laughters, probably from the lounge area at almost midnight.

The service by the counter staff is awesome. They are able to accede to all of our request. The hotel also provides the service where we can order most of the Taiwan famous souvenirs (food) via a simple order form. Just pay at the counter, and we collect our order at the counter within 24 hours, all nicely packed. Room is very clean, although the toilet bowl area will become very wet and slipper after shower. Location is very convenient. Well done! Hotel Relax!

Situated in a very convenient location Aircon in my room was under-maintained. It was still noisy when I switched the fan to low.

Good room and extra touches. Nice shower and facilities. Little wardrobe space but hangers provided above kettle. No window room was fine, room very soundproof as didn't hear other Staff very helpful and friendly. Great location near Taipei Main Station/HSR/mall (10-11th floor so can take time going up and down but not a problem).

Very overly rated hotel. Cleanliness is lousy. Bathroom is mouldy and dirty. I suppose the black gold theme of the hotel is camouflage the mould n grime. Hotel breakfast has to walk across and the restaurant is basement level. You could tell that the kitchen staff and service staff are unhappy (they are not rude but you could feel the negative vibes) preparing and serving because the food are not appealing n appetising at all. Whole cafeteria has a musky smell. Booked executive family room but got cheated as only difference is bed size and slightly bigger room. Whole room has no difference with standard family room. No windows. The only only only thing to praise about this hotel is location. Easily accessible via metro (exit K12).

The hotel itself was located in a shared building however the plus point is that it is on the top floor (10 & 11) The hotel staff was very friendly providing excellent service without requesting. She even provided a room upgrade which had additional bed, bigger room space and bar snacks. Other extra service that they provided was Taiwan souvenir delivered to hotel, i bought the pineapple cake. Location is very accessible. Near Aiport MRT, train and bus station. Lots of food and shopping near by walking distance. Will definitely recommend and stay again

Very conveniently located near Taipei Main Station. Place is neat and tidy and the room is much bigger than I thought. Good value for your money.

Great location near Taipei Main Station. Calm, relaxed place to stay - very quiet despite the busy area! SLOW elevator though! And the breakfast has few Western options.