Kyriad Paris 18 - Porte de Clignancourt - Montmartre

I would like a refund. I specifically booked this hotel because it said it had AC, which I must have for health reasons. However, when I inquired as to why the AC did not work, I was told it was because the AC is only turned on at the end of June until August. My trip, still going on, is from May 30th until tomorrow - it was almost 90 degrees every day! It is too hot to sleep!

Good travel links as the metro is under a minute away which Ian white useful, however, trains stop running around 10pm. Few fast food places around and a couple bars. The hotel was good and clean, however, the lock in our room for the toilet was jammed and faulty so we couldn’t lock it. When we told the receptionist she said a technician would come the following day and when he did, he said he couldn’t fix it which was a bit annoying. Receptionist woman was really friendly and nice though.

Amazing time seeing Paris. Friendly welcoming staff great location

Overall our stay was pleasantl. The area was not good but I knew that before I booked as I read the reviews. We got accused of stealing a French girl’s luggage the first half an hour we had arrived and the hotel wasn’t helpful when I asked about the CCTV to prove we did nothing wrong but that was clearly a dodgey Uber driver and not the hotels concern. Luckily, nothing else came of that issue. Breakfast was expensive so didn’t go for it, curtians wouldn’t shut fully but it was resolved the morning after we reported it, safe wouldn’t open but again was resolved the morning after. Bathroom door was weird and didn’t lock at all but we are a couple so didn’t really care about that. The staff had really good English and were most helpful with everything. As I said before the area was a nightmare and I didn’t feel safe walking around but luckily the metro is literally a 10 second walk and is so easy to follow and get you anywhere you want to go. We used the metro for everything and it was so cheap! I do recommend staying here, the deal that I got was really good.

Very comfortable stay with extremely helpful staff.