Ambassadors Residence Boutique Hotel Chania

I stayed 4 days there for my trip. The hotel was not bad, but one of the hotel staff is the worst I have ever met. We arrived there at 11pm. We asked how to part before arrival, and thet told to stop the square near the hotel to drop the luggauage and callthe hotel to pick the lugguage up. The parking area was far from the hotel. We parked at the free parking area and went to the hotel directely. The hotel has some steps so I said the staff to help the lugguage move. But the staff golden haired said she caould not help us. Then she just came down the stairs and help 1 lugguage to move to the lift. We had 3 luggauges. She was very unkind while all of my stays. The other staffs were good, but just 1 staff was the worst. The hotel has no parking lot so it was inconvient but I will not go there again because of the staff!!!

Great value - overlooking the old Venetian harbor. Great food nearby, friendly helpful staff at a great price.

Terrific all around

It was a very nice hotel right in the heart of the harbor. Free breakfast at a restaurant down the street (amazing). A bit expensive but perfect for our honeymoon.

The hotel was perfect in every way. Don’t even look at any others. This is best hotel in Chania! Staff totally helpful, rooms beautiful, location great. Breakfast daily was so nice overloooking the water and they even arranged for us to use another hotel pool when we wanted to swim.