Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive
Restaurants
McDonald's - 2 min drive
Burger King - 1 min walk
Southern Craft BBQ - 17 min walk
Ole Mexican Foods - 4 min walk
Dairy Queen - 2 min drive
About this property
Quality Inn Downtown
Quality Inn Downtown puts you just a 5-minute drive from East Tennessee State University. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:00 AM
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Facilities
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 3.00 per accommodation, per night
Optional extras
Credit card charges are subject to an extra charge of 3 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City
Frequently asked questions
Does Quality Inn Downtown offer free cancellation for a full refund?
Yes, Quality Inn Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Downtown?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn Downtown?
Yes, cats and dogs are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Downtown?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Downtown?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Quality Inn Downtown and nearby?
Quality Inn Downtown has a seasonal outdoor pool.
What's the area around Quality Inn Downtown like?
Quality Inn Downtown is in the heart of Johnson City, a short 17-minute walk from Tweetsie Trail Trailhead.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Poor
Feb 5, 2025
Just Dirty
The barhroom door would not shut. The tv never worked and kept a message saying low or no signal. There was blood on the window sheers and the bed linens were very dirty. Definitely the worst visit to this hotel and we stay an avarrage of 1 nifht a week
Connie
Connie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Wilma
Wilma, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2025
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Room was nice and clean, beds were very comfy. Could use an update! Would stay again
Sue
Sue, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 26, 2024
A Review
Staff was friendly. Beds were comfortable. Disposable utensils/plastic cups, etc. offered for breakfast were gross, but I'm from CA and try to recycle and compost everything. Bathroom floor could have been cleaner.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Brittney
Brittney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Great location
Sharon
Sharon, 2-night family trip
Verified Expedia guest review
2/10 Poor
Nov 2, 2024
Farrah
Farrah, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
There was not a holder for the TP. I did notify but it was never replaced. Not an urgent request but it should be fixed.
Stephen
Stephen, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 26, 2024
Clean and comfortable. Convenient to downtown where my son was playing at the Down Home. The only thing that worried me was the unexpected request of a $100 room deposit . Hope I get it back.
Bambi
Bambi, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 26, 2024
Nothing
Pedro
Pedro, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2024
Stay was fine. Limited amenities but was clean and ok.
Debrah
Debrah, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 18, 2024
Brandi
Brandi, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 14, 2024
Stairwell
Noticed there was only one stairway to second floor. Is that fire code compliant?
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
Cory Ann
Cory Ann, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Danielle
Danielle, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 23, 2024
The AC unit was LOUD, rattling horribly. All of the linens in the room were damp. I actually think that the AC unit was blowing out condensation making the room damp. Duvet was dirtt, with burt cigarette holes. The door did not close securely,.had to put a chair up next to the door handle to make it feel a little more secure. Stayed there for a NASCAR race weekend, so it definitely was not "cheep" not many options were available. Will not stay again.
Kelly
Kelly, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Francine
Francine, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 29, 2024
I walked in my room, turned around and walked right back out. Carpet was gross, paint was nasty in a lot of spots, ceiling was crusty, door barely closed. Just gave me the ick. BUT front desk lady was amazing service
Charlie
Charlie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Very clean room I love that
Hardeep
Hardeep, 6-night business trip
Verified Expedia guest review
4/10 Fair
Aug 27, 2024
It's a bit noisy a lot of homeless people around there. The first time I stayed there everything went smooth but the second time they had a new lady up front who didn't know what she was doing. She over charged my bill by hundreds of dollars. She said they only trained her for one day,so its not her falt . Besides that the room was okay. Hot water worked ,but both stays the beds could use updated. They fixed my bill the day of check out
Linda
Linda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.