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Serena Inn & Suites - Sundance

2.5 star property
Escape to a serene oasis where you can unwind in style. From spa treatments to sun loungers by the pool.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Room, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reception
Indoor spa tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • 24/7 front desk
  • Free breakfast
  • Pet friendly

Main amenities (9)

  • Daily housekeeping
  • Indoor pool
  • Spa tub
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $93
includes taxes & fees
$82 per night
Jan 11 - Jan 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Bear Lodge Motel

Free breakfast
Free parking
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (528)
The price is $55
includes taxes & fees
$49 per night
Jan 11 - Jan 12
Bear Lodge Motel
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About the neighborhood

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 2 min drive
  • Clarenbach Memorial Park - 3 min drive
  • Devils Tower National Monument - 31 min drive
  • Terry Peak Ski Area - 70 min drive
  • Spearfish Canyon Scenic Byway - 87 min drive

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • Television in common areas
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to March 31 2025 (dates subject to change):
  • Spa tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
  • Spa tub
  • Swimming pool
The property will be renovating from October 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Saturday:
  • Indoor pool
  • Spa tub

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Is there a pool at Serena Inn & Suites - Sundance?
Yes, there's an indoor pool. The pool will be unavailable from October 22 2024 to March 31 2025 (dates subject to change).
Are pets allowed at Serena Inn & Suites - Sundance?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Serena Inn & Suites - Sundance?
Yes, there's free self parking.
What are the check-in and check-out times at Serena Inn & Suites - Sundance?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Serena Inn & Suites - Sundance and nearby?
Serena Inn & Suites - Sundance has an indoor pool and a spa tub.

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Kenika, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rikki, 1-night trip
Verified Hotels.com guest review

6/10 Good

The bed was way too soft for two people to sleep on unless they really love cuddling. And we paid extra for this reservation instead of going with another cheaper hotel, because there was a pool and hot tub ... just to find out that the hot tub is broken and the pool is out of order. If I'd have known that, I would've saved some money and gone with a cheaper stay. Wouldn't stay there again!
Sarah, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Comfortable and Clean
Very comfortable and clean. No elevator and a very minimal breakfast.
Karl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

People were very nice. Lady with braid that did breakfast was very friendly and full of information. Saw places that we would not have known about.
Barbara, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Reasonably priced, friendly staff. A bit outdated but clean and well kept. Small town vibe, felt very safe.
Matt, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

William, 1-night trip
Verified Expedia guest review

2/10 Poor

Our room had a bunch of red and black beetle like bugs in it because the windows did not seal. My wife went to the front desk and they said oh well. My wife was bitten by a dog protecting our dog that had his harness and leash on and the other dog was not on a leash inside the building !!!!
Mike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tami, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was very quiet and the help was awesome.
Terry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We chose this hotel because it had a hot tub. When we arrived the hot tub wasn’t working and was closed.
Peteria, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Superb lady on reception who told us all about the area and Sundance, the mountain etc. There is no hot tub and hasn't been for years, but there is a pool. Good quiet room, two beds so lots of space. Nice breakfast, very quiet, and a gorgeous sunrise which also helps!
Rebecca, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Although obviously an older motel, the property and facilities have been well maintained. The breakfast offerings were "continental" but there was coffee, etc. available all the time. They even had mints in the room which is a nice touch you don't see much anymore.
Michael, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Good for he money.
Average. Could be better have definitely had worse. Mattresses are getting old, shower was great. Breakfast was ok. Nothing hot but biscuits and gravy.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice staff older place. Go to cowgirl pizza and Laundromat.
Justin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice people. Safe location. Inn was older but clean. Hot tub was out of commission, but other than that, it was a great stop.
Shane, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Nothing fancy, but got the job done
Lindsey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice.
CAROL, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, room amenities are great (including the fridge and the microwave). Had a creamy chicken soup for breakfast that I quite enjoyed.
Pedro, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Apparently this property has been permanently closed since booking. I got no notifications from either the hotel nor Expedia. I had to find another available room over an hour away from my destination (in desolate South Dakota) after having driven over 12 hours that day! Not happy with Serena Inn &Suites nor Expedia!
Adrienne, 1-night romance trip
Verified Expedia guest review

6/10 Good

Arthur, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Charles, 3-night trip
Verified Expedia guest review

6/10 Good

The beds were comfortable and we had a good night’s sleep. There weren’t many options on the breakfast buffet — it was mostly cereal and bread. We were told that the hot tub is broken and unable to be repaired. The pool was not open when we arrived but they opened it for us later on. It seems like they are having some pretty major staffing issues. The staff who were there were obviously working hard.
Erin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice and quiet place. The lady who checked us in was super helpful!
Evelyn, 1-night romance trip
Verified Expedia guest review