Florenta Hotel

The hotel staff were extremely helpful. They had excellent suggestions for places to eat and visit.

Bad wifi at room...very small room....location far from metro line...close to market..freindly staff...very very small loby....6 floor with tea and coffee all day.

When we got there I realised the room was dusty so it wasn’t cleaned before we got there. The air con wasn’t working neither was the fan. We couldn’t sleep because of the heat and then didn’t bother getting us a table fan. The staff kept saying the air con works then why didn’t it come on in our room! Then they said that the whole hotel air con ain’t working for some time. Before I left I asked them to book me a transfer to the airport because we didn’t have a pleasant stay. The manager first said she will pay half and I should pay half. I didn’t agree to this as we had 2 rooms and there were problems in both rooms. She agreed to pay for it in full. Next day we got in the van to go airport when suddenly the driver stops at another hotel to pick up more passengers. The manager played us, she didn’t want to pay full so let another hotel book the same van so that she can pay half the fare 😡 Not only this, the cleaner didn’t clean our room properly. I had to keep calling to ask for toilet rolls, top up on tea etc. She didn’t make beds properly or anything. I would never go back to that hotel again. Very disappointing.

Initially when I was choosing the Florenta, I wanted shuttle service to and from the Istanbul Airport. According to the web page, it would cost 30USD each way. When I further checked it was going to bye 40USD. Then that was again revised. I gave up on the shuttle. Because my wife and I took the public transportation into Istanbul, we spent over an hours searching for the hotel (we were only 600m from the hotel). The address on the hotel info wasn't clear as to where it was. Even asking local business people we still had a difficult time finding it. On the upside, it was very close to the many sights we chose to see.

Satisfied. Only we have a problem of access that property otherwise hotel is nice.

Excellent customer services from front desk staff members, plenty of food for breakfast, great location simply by foot to many tourist places & lots of restaurants nearby. The only drawback is the room is kind of small and wifi signals very poor sometimes

Centrally located; nice breakfast; helpful staff despite limited English. True to 3-star rating

The staff were excellent and made the stay so much more enjoyable, especially Hasan and Yasin who were very helpful when we needed them. The breakfast was tasty and the upstairs terrace was very clean offering free drinks all day. Despite the rooms being on the smaller side, the staff, location and cleanliness meant I would stay here again.

Great location great breakfast great staff ggeart price what else do you need for a few days in Istanbul

Muy lindo hotel. Buena ubicación, a 5 minutos caminando desde la mezquita de santa Sofía y mezquita azul. Buena atención. Recomendable