Our stay at this Hampton location had some great highlights but also a few drawbacks. The morning staff was fantastic—friendly, welcoming, and incredibly helpful in checking our luggage at the front desk without any hassle. However, the afternoon experience was quite different. The front desk staff seemed low-energy, and the woman who checked us in mumbled through the process, making it difficult to understand her instructions on retrieving our luggage later.
On the plus side, the rooms were clean, modern, and everything was in good working order, which made for a comfortable stay. The included breakfast was another high point—well-stocked with plenty of options, and the kitchen staff was friendly and attentive. One issue we encountered was the elevators, which were frustratingly slow to arrive during busy hours, leading to some long waits.
Overall, the hotel offers a pleasant stay with great amenities and morning service, but better consistency in guest service and a revamp of the elevators would make the experience even better.