b_smart motel Basel

It is really centrally located right next to the main station. It is a great location if you intend to travel on from there. The motel is a not all to well soundproofed from noise inside and outside the motel. The rooms are decently spaced. Overall it is a motel I see myself recommending to others.

Rooms are self check-in, there's no staff. The room wasn't ready at check-in time, resulting in having to return to the train station w/ luggage in tow. Proximity to train station is good but it's located on a sketchy block.

Fine for overnight but for longer it’s a bit impersonal having no reception staff. Good to have easy checkout - just need to leave the door-key in the return box. They should advise beforehand that you need your passport number for check-in.

Beautiful room and very convenient location to everything. We had the quadruple bedroom that is almost similar to an apartment. A second bedroom upstairs, skylight that opens, so fresh breeze can get in. Very few human contact with the staff. Nobody was there to help us get a quick tour of the hotel. Except the maintenance lady who spoke very little English. She seems to do all the work. Breakfast is great!

Pleasant if unremarkable. Automated check-in and I didn't meet any of the staff who do the cleaning of prepare the breakfast which is also a mixture of self-service and automation. Good place to be as bus to and from the airport stops in front of the Basel SBB main station. Plenty of trams, buses and taxis to get into Basel, although its a 20 minute easy downhill walk to the river. People here seem to go to bed early and get up early. Plumbing gurgles in the morning, so I awoke before my alarm clock went off. Although well signposted, its easy to walk past the front door without noticing it. Breakfast is self-catering and some items are in the cupboards below the preparation surfaces.

Lady from the Bar next door was cooperating positively. Hans Staubli

Convenient location for several trams, busses and trains.... The Motel is decent just the room I stayed in needed a little bathroom upgrade.

Horrible check-in; was charged for a stay that was prepaid. But auto-check- in gave us no way to get room without charging for two_day stay on our credit card. No one there could help us.

A decent hotel for a good price. The location is perfect for a sightseeing holiday or any business in the city centre. The bus to/from the airport stops round the corner, the train station is also very near, and it's only a 15 minutes walk from the main tourist attractions. I was a bit worried about the check-in at the machine but it worked just fine. The room was well equipped and clean. The only thing I missed was an air conditioner - but these are generally rare in Basel, so be prepared for some unpleasantly high temperatures. I should mention that the 'toiletries provided' means a dispenser with all-in-one detergent serving as soap, shower gel and shampoo. It worked fine for me, even for the hair, but if you feel like your hair needs real shampoo, better bring your own. The breakfast was filling and tasted good. However, bear in mind that this is a Swiss style breakfast which differs from what one usually gets in UK hotels. There is fresh German style bread, rolls and croissants, but there is no toast, and no toaster for that matter. There isn't any warm food, just cereals, salami, cheese and chilled boiled eggs. The hotel has a Nespresso machine, so the coffee is decent. There is milk and cream to go with the coffee, but it cannot be heated or frothed. I haven't tried the tea, but it's generally not so good in German speaking lands because they all drink herbal teas. The breakfast is completely self-service, so it takes a while to figure out where what food is kept.

Ok hotel for a couple of nights, but there were no towels in my room when I arrived, with no reception (self-check-in) I had to improvise with the bedsheets! Towels were provided later after I left a note for the cleaners. Don't expect too much from this hotel, it's just a place to rest for the night.