While the communal areas are attractive they're not very practical as some chairs are decorative and not to be sat on, and though the staff were fairly polite i rarely saw them. There were far more negatives than positives - my room was on the third floor and was tiny, the width of the room was not as wide as i am tall (and I'm not even very tall - not an exaggeration) and it was only twice as long as my small bed. No wardrobe, just a bed, a little desk, a sink. The whole time building works were going on in the room next door that started on average from 8.30 am until 7pm, though some days it was earlier and later. Every time anyone used a sink or shower, the pipes in my room would bang loud enough to wake me up. The nearest shower was two floors below me - only one for rooms in the double figures so a long wait every day to shower - and the nearest toilet was on a different floor to the sink so you couldn't even clean your hands after without a trip to a different floor. In the four days i was there, no-one even tried to clean my room or change my towel, and i couldnt find anyone to discuss this. It would have been fine for a budget stay, but i paid a premium price, and i felt robbed, because it wasn't worth it. When the builders were working on the room, they were in front of a window that looked into my room, that was covered in see through plastic, i could see them from bed - I did ask to change rooms but was offered an even smaller room, so i just endured it all.
