Grand Hyatt Sanya Haitang Bay Resort and Spa

The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.

MMM, Ρομαντικό ταξίδι 8 διανυκτερεύσεων, Ιουλ 12, 2020

Αυθεντικό σχόλιο πελάτη της Expedia

Lovely tropical weekend getaway

This was the first weekend getaway for a group of friends after the Covid travel restrictions. The hotel still had some limited services (no spa, no pool bar, some pools still closed), but what was open was wonderful. The hotel is beautifully landscaped, the rooms are large and very comfortable and it all feels like a wonderful tropical getaway. The breakfast buffet is extensive and very good. There is a food street mall right next to the hotel which provides different options for dinner. The staff were very welcoming, and if the level of English spoken was limited the desire to help was nevertheless clear.

Philip, Ταξίδι με φίλους 2 διανυκτερεύσεων, Μαΐ 21, 2020

Αυθεντικό σχόλιο πελάτη της Hotels.com

It is a great surprise for me. Such a wonderful hotel at a good price. Nice facility, very clean, modern design. Beautiful landscapes. Access to a small quiet clean beach. Very friendly staff, nice and warm. The breakfast buffet is superb, big selection, both chinese food and western style. Plus, it is right next to the biggest food and shopping center in this area. There is a shortcut from the courtyard of this hotel, that takes you two minutes. Definitely will come back!

haojiang, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Νοε 23, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com

Room wasn’t ready until almost 2 hours after check in time and the staff didn’t do much to ease our wait. Pool had missing tiles and some loose tiles and some trash. Nice hotel bar with views (the ones showcased in many of the hotel’s photos) is only open for club guests from 6-8pm and only till 11pm for normal guests. Food offering does not match the five star hotel, except in price.

Vince, Ταξίδι 2 διανυκτερεύσεων, Οκτ 4, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

everything was smooth and weather was perfext will be back soon

Ρομαντικό ταξίδι 1 διανυκτέρευσης, Σεπ 13, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

There was a mixed up with the bookings when we arrived. We booked the Huan Villa but when we arrived it was advised that there were no more villas. They placed us in two executive suites for the first night and upgraded us to the presidential suite for the remaining two nights. Staff were friendly and helpful. Services throughout our stay was great, would definitely revisit

Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Σεπ 12, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

The hotel room was clean and had very good facilities. The staff are extremely friendly and helpful. Special mention to Terence Ng from Yu Cun restaurant who made our stay extra special with his hospitality. There was also a shopping/food complex just outside the hotel. Only thing that I did not like was the check-in which took very long with barely any air con at the reception area (had to also stand to wait in the queue).

Ben, Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Αυγ 8, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

Great hotel, but needs minor imporvements

This hotel is as good as the description. However, there are 3 things that was discouraging: 1. The hotel doen't provide chairs and beach umbrellas at the beach. Understand it's a new rule from the local Government (explained by a staff), but it does affect the value from a guest point of view. 2. Some facilities are getting old and stained, in need of some maintenance. 3. One of pools there was for adults only when I visited 2 years ago. It was a great area to relax, have a swim, drink and eat. However, it's now full of kids... jumping and yelling, the same as the other pools.

Ρομαντικό ταξίδι 2 διανυκτερεύσεων, Ιουλ 1, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com

Breakfast had to line up for a bit but overall good food and good service. Hotel is very kids friendly. Dinner at Chinese restaurant was awesome.

Janice, Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιουν 28, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com

Wifi is bad. Can easily get insects bites, provide insects repellents.

Suzanne, Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιουν 8, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com