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Arterra Hotel and Resort

3.5 star property
Lapu-Lapu hotel with 2 outdoor pools and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arterra Hotel and Resort

2 outdoor pools
2 outdoor pools
Front of property
Suite King | Down comforters, in-room safe, desk, blackout drapes
Lobby

Reviews

6.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Gym
  • Air conditioning
  • Free parking
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Luggage storage
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Furnished balcony or patio

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Sea View King Bed

Sea View King Bed | Down comforters, in-room safe, desk, blackout drapes

Sea View King Bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Down comforters, in-room safe, desk, blackout drapes

2 Bedroom Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Double Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
  • 334 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite King

Suite King | Down comforters, in-room safe, desk, blackout drapes

Suite King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, City View

Double Room, City View | Down comforters, in-room safe, desk, blackout drapes

Double Room, City View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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The price is $61
includes taxes & fees
$55 per night
Jan 18 - Jan 19, 2025
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About the neighborhood

Map
Punta Engaño, Mactan, Lapu-Lapu, Cebu, 6015

What's nearby

  • Magellan Monument - 6 min drive - 4.6 km
  • Jpark Island Waterpark - 11 min drive - 9.2 km
  • Mactan Marina Mall - 13 min drive - 10.6 km
  • Gaisano Grand Mall Mactan - 13 min drive - 11.8 km
  • Cebu Yacht Club - 13 min drive - 10.9 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Chimac Chicken & Beer - ‬6 min drive
  • ‪Acqua - ‬6 min drive
  • ‪Tea of Spring - ‬6 min drive
  • ‪Tides - ‬6 min drive

About this property

Arterra Hotel and Resort

Arterra Hotel and Resort is a great choice for a stay in Lapu-Lapu. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. A fitness center, a children's pool, and a garden are other highlights.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 180 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle from 8:00 AM to 5:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children's pool

What to do

  • Basketball

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools
  • Lockers available
  • Outdoor furniture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 900 per vehicle (one-way, maximum occupancy 8)

Renovations and closures

This property is closed from December 17 2021 to December 31 2023 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:30 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number 009-766-456-000

Also known as

Arterra Hotel Resort
Arterra Lapu-Lapu
Arterra Hotel and Resort Hotel
Arterra Hotel and Resort Lapu-Lapu
Arterra Hotel and Resort Hotel Lapu-Lapu

Frequently asked questions

Is Arterra Hotel and Resort currently open?
This property is closed from December 17 2021 to December 31 2023 (dates subject to change).
Is there a pool at Arterra Hotel and Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:30 PM.
Are pets allowed at Arterra Hotel and Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Arterra Hotel and Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Arterra Hotel and Resort?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is PHP 900 per vehicle one-way.
What are the check-in and check-out times at Arterra Hotel and Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in is available.
Is there an onsite casino at Arterra Hotel and Resort?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (26-min drive) is nearby.
What is there to do at Arterra Hotel and Resort and nearby?
Onsite recreation at Arterra Hotel and Resort includes basketball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Arterra Hotel and Resort?
Yes, there's an onsite restaurant.
Does Arterra Hotel and Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

6.6

Good

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Poor

No beach access
1-night family trip
Verified Expedia guest review

4/10 Fair

9-night trip
Verified Orbitz guest review

4/10 Fair

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
WorldTraveler, 1-night family trip
Verified Orbitz guest review

8/10 Very Good

Very scenic
It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Eugene, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

The property is excellent sea view - 360 deg...Wifi signal is poor
Georgina, 2-night family trip
Verified Expedia guest review

4/10 Fair

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
2-night business trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Mabel, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Room was fine and great view. Amenities mixed...
The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???
Brian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Will come back
Has a great staff and away from traffic. You get both a beautiful sunrise and sunset
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel floors of the property are maintained well
Jeffrey, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.
3-night trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

A bit isolated but nice. New facilities and wxcellent sea view!
Røde, 1-night trip
Verified Expedia guest review

6/10 Good

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.
Rochard, 4-night trip
Verified Expedia guest review

8/10 Very Good

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.
vetvetbaby, 1-night trip
Verified Expedia guest review

4/10 Fair

Kerry, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

No Beach
New hotel. Very nice rooms. Clean. Staff is excellent. Food is cold!
2-night trip
Verified Expedia guest review

6/10 Good

Amazing views, poor management
We've stayed in every 5 Star in Cebu over the last 3 years and there is no question that the upper floors of the Arterra have the best views on Lapu Lapu Island. That said, the place seems to be run by a management team that isn't quite professional. First, do not get the included breakfast, it is quite bad with limited choices and often even stocked out of the basics they have. That said, their restaurant in the lobby has quite good food (though service is breathtakingly slow). Second, the site only has 3 elevators and it is not uncommon to literally wait 2-3 minutes or even longer for an elevator. Additionally, they allow people to walk directly from the pool, through the lobby and onto the elevators dripping wet so the elevators are always filled with pools of water. A final comment is that the way they fitted out the hotel is simply bizarre. They have put absolute top tier furniture in the lobby, then finish the rooms out horribly. There was no hot water in our first room (found out later there is a switch hidden under the counter). The walls of the hotel room are extremely uneven and overall fit and finish was just terrible. Finally, the Arterra is as far as you can possible get from basically anything in Cebu. It's tough to get taxi drivers to take you so far out. All in all, a mixed experience. Polite but inexperienced staff at a beautifully location with poor finishing..
Jeff, 3-night trip
Verified Expedia guest review

2/10 Poor

Needs lot of work....
The hotel looks nice and new. Ask the staff it was completed 2017. Alot of thing this place needs to work on. 1. Staff are not sure of what they are suppose to do. They are very nice. But being nice does n ot mean they are doing good service. 2. For a new condo hotel some area smells like urine. in the pool change/ shower room smelled like urine so bad. 3. They would not allow they guess to bring the pool towels to there room which made us sick. the lobby is cold going up to the elevators in cold conditions. Now i got a cold. 4. They gave us a room with a leaking ceiling took almost an hr for someone to come up and told us to wait another 30 mins. before we got another room. they new room came with a breakfast coupon. a few hrs later a staff was chasing us looking for a coupon said its not part of our recervation. we were thing its was a comp for the room issue and the long waits. 5. No beach front and they call them self a resort. No SPA service not parking for hotel guess. They had us park on the streets and some one hit our car over night. 6. Wifi did not work the stay.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Beautiful place and very nice staff but it's not f
The place advertised WiFi and a convenience store but nothing working. It was not a good experience. But the staff was excellent and after I complained to expedia and got no where i went and talked to the staff myself and they moved me to a sister hotel which was good. I travel lots and never again will I use expedia
Gary , 4-night trip
Verified Expedia guest review

8/10 Very Good

poor efficency of front desk julie even i give tip
poor front desk help of arranging taxi. i almost late for airport. Overall staff was friendly. But resto servers are mostly gloomy and not efficient as server not busy also can forget my orders.
tuck, 1-night business trip
Verified Hotels.com guest review