Marla Hotel

Good location, big room and very nice staff. My score is 8.5.

Great location. But my room lights didn’t work and after four requests to have them fixed, nothing was done. I asked for a room change which was great. Further, having breakfast one morning the plants were watered and the outdoor area was hosed down while people were still having breakfast. This should have been done after breakfast was finished. The breakfast staff were lovely, but reception staff needed to be more welcoming and friendly to guests. I’d stay here again though as it was good value.

The only good thing this hotel has going on is location. Therefore the rating wasn’t the lowest. It’s by the Kordon ( promenade), walkable distance to all the sights and nightlife. Safe area. Other than that, everything else was very disappointing. Our room was dirty when we checked in. Bed sheets weren’t fresh and the bathroom was a mess. Hair all over the bathtub and dead skin (so much that you can scoop it, I have video),toilet desperately needed a brush ( you can imagine why), the sink was disgusting. I reported this to the front desk, but they said no cleaning crew was available and nothing can be done until next morning. Actually the receptionist tried to ask an employee to take care of that, but the guy refused. What a service, ha! They showed me few other available rooms, all were in the same state. So I had no choice, but to clean it myself by pouring boiling water( there is kettle in the room) and using desinfecting wipes. I felt they should’ve pay me not vice versa. That’s not acceptable. Receptionists barely speak English and zero knowledge about basic tourist staff. Not helpful at all. Breakfast was ok, but they are so stingy with their servings and so unpleasant when serving as you, they make you feel as you are asking them to give you their liver. Very negative energy from the ladies at breakfast who seemed like they hated every guest and hated to be there. Very unpleasant stay. Unprofessional staff. Do yourself a favor and stay away from this hotel!

Hotel location is very nice. The room walls are very thin. If you have talkative neigbours or they like watching tv, you can't sleep till they stop. The bathrooms for two adjacent rooms have common suspended ceilings and from the neighbor bathroom you can hear all conversations.

Nice place in great location, in the heart of the city, Close to waterfront and shopping stores. Crew was friendly, room, and bathroom was clean and bed was comfortable. wifi is not strong or fast. I forgot my phone and they mailed it to me. Strongly recommend.

Internet service is too bad. Only on lobby. The hotel got withdraw the amount from my account one day prior to my visit which is opposite to their policy. Staff on reception need to smile instead.

I arrived early at 6 am .. they manage to give me a small room . But they did not change the room even they promised to change. But over all the hotel under reconstruction in the lobby area. The hotel just minutes from the beatch. And also near konak clock. The breakfast was good. I will give them 8 in scoring.

Great value for money in a very pleasing location. This area never sleeps! So, expect livelihood and noises at night in a positive vibes.

Free parking, in the center of the city and easy access. Poor and old furniture, breakfast is below the average and requires to replace the towels and the bed sheets with new ones and it is old and has stains.