We actually got there before they had re-opened from the hurricane, so things were still being put back in service while we were there, so we couldn't really expect perfect conditions from the hotel. The wi-fi was spotty but worked 90% of the time. We let the desk clerk know and she promised to look into it. They got all three elevators running around Wednesday so waits were minimal. The pools and lazy river were fine, although the hot tub gave them some problems. They had it working by Thursday. Again, they had just gotten back running so can't fault them for that. We stayed in a privately owned unit so the hotel didn't have much to do with it, but the desk people were helpful as they could be, as were all the staff we interacted with. We parked in the public parking lot every time except once on the advice of one of the staff as it was out of season and free. We didn't really like having the parking garage across the street but it looks like a lot of the new construction down there is going that way. All in all, they did as good a job as could be expected under the circumstances.