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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention center, near Minerva Roundabout

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Building design
Free minibar, in-room safe, desk, soundproofing
2 bars/lounges, poolside bar
Gift shop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Airport transfer
    Airport transfer
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The price is $114
includes taxes & fees
$93 per night
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hair dryer
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bathtub and shower
Jetted bathtub
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bathtub and shower
Jetted bathtub
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bathtub and shower
Rainfall showerhead
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Terrace/patio

Hotel Riu Plaza Guadalajara

Pool
Spa
Parking available
Free WiFi
9.2 out of 10, Wonderful, (3737)
The price is $130
includes taxes & fees
$109 per night
Dec 13 - Dec 14
Hotel Riu Plaza Guadalajara
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About the neighborhood

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk - 1.0 km
  • Plaza Galerias Guadalajara Shopping Center - 3 min drive - 3.0 km
  • Minerva Roundabout - 5 min drive - 5.3 km
  • Expo Guadalajara - 5 min drive - 4.7 km
  • Basilica de Zapopan - 10 min drive - 9.9 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
  • Airport drop-off service

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara features a rooftop terrace and puts you just a 5-minute drive from Plaza Galerias Guadalajara Shopping Center and Plaza del Sol. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Sessions, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 348 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (MXN 60 per day)
  • Covered onsite valet parking (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 650 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 1500 per pet, per day

Parking

  • Self parking costs MXN 60 per day
  • Covered valet parking costs MXN 60 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.

Also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?
Yes, Hard Rock Hotel Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Guadalajara?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Guadalajara?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Hard Rock Hotel Guadalajara?
Yes. Self parking costs MXN 60 per day. Valet parking costs MXN 60 per day.
Is airport shuttle service offered by Hard Rock Hotel Guadalajara?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 650 per vehicle.
What are the check-in and check-out times at Hard Rock Hotel Guadalajara?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hard Rock Hotel Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.
What is there to do at Hard Rock Hotel Guadalajara and nearby?
Hard Rock Hotel Guadalajara has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hard Rock Hotel Guadalajara?
Yes, Sessions offers international cuisine.
What's the area around Hard Rock Hotel Guadalajara like?
Hard Rock Hotel Guadalajara is a short 12-minute walk from La Gran Plaza Fashion Mall and 8 minutes' walk from National Chamber of Commerce.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

Miguel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rogelio, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

6/10 Good

The refrigerator (frigobar) was not working and the stand lamp wasn’t working.
CARLOS, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

ricardo, 2-night trip
Verified Hotels.com guest review

6/10 Good

Poor service, not clean
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Salvador, 4-night family trip
Verified Hotels.com guest review

6/10 Good

joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tito, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tito, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

hector m, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 of 5
Was great. Amazing experience
Karen, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

levi, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

German, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice place a little far away from activities
Stanley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent choice
angel fernando, 2-night trip
Verified Expedia guest review

8/10 Very Good

3 day stay at Hard Rock GDL
I didn't like that at check-in, the hotel asked for the 2nd person's name (in writing), because it could be intrusive towards the privacy of guests. Note that my reservation didn't include breakfast or an open ticket during the stay, so there was little need to do this. Also there's a lot of construction going on at the 1st floor of the property. Many shops are closed due to this. Whats more is that I could hear some noise of cars driving around the avenue next to the hotel. In this regard I think the sound proofing leaves some room for improvement. I've been to other chain hotels that do a much better sound proofing job, where you can't barely hear a thing coming from the outside. Moreover, after my plane from Dallas landed I called for a shuttle, but I couldn't get one because the hostess said it would take a long time to schedule it and reach the airport. So for 10mxn each, I took two public service bus instead, from the airport to arrive at hotel. Very uncomfortable. Finally when leaving the hotel, I programmed a taxi for 450 mxn, although I was charged 550 due to traffic. So for practical purposes, Hard Rock hotel doesn't have a shuttle service.
Hector Alonso, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Arelis, 3-night business trip
Verified Expedia guest review