8/10 Πολύ καλό
9 Αυγούστου 2022
Fantastic stay at the hotel with a minor glitch
For starters, this hotel is absolutely wonderful. A new (I assume) property located directly across from Notre Dame. The entire area is top notch.
We stayed for 3 nights for a family wedding. The room was immaculate, the bed was very comfortable and surprisingly, unlike almost every hotel I've ever stayed at, the pillows were fantastic.
The room rate included a free breakfest buffet every day and was very nice.
I would give the stay the best rating possible but for one issue. When we woke up the first morning we noticed that to get house cleaning you had to scan a QR code that would allow you to text for the service. We did so and left for the afternooon. When we came back to get ready for the wedding around 2:00 the room still hadn't been done so around 3:30 when we left for the wedding we asked the front desk and were told it was on the list.
When we got back that evening after the wedding it still had not been done and we were too tired to bother, The following morning we again went to the desk and it was then that we realized how incredibly understaffed the hotel was and we know that is the case everywhere.
The lady at the desk, Tina, had been fantastic trying to help us and after breakfast we found out that her managing director Cedric was actually cleaning our room himself.
I cannot blame any of the employees for what was a minor inconvenience as they all went over and above .
Michael, οικογενειακό ταξίδι 3 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com