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Kai Tulum

3.5 star property
Beach hotel with outdoor pool, near Playa Paraiso

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kai Tulum

View from property
Outdoor pool, sun loungers
Suite Partial Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar
Garden
Exterior
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $268
includes taxes & fees
$219 per night
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Ocean View King

Suite Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout drapes/curtains
Egyptian cotton linens
  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Partial Ocean View 2 beds

Suite Partial Ocean View 2 beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Partial Ocean View 2 beds

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout drapes/curtains
Egyptian cotton linens
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Partial Ocean View King

Suite Partial Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Partial Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout drapes/curtains
Egyptian cotton linens
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room King

Garden Room King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Garden Room King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront King Bed

Suite Oceanfront King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Oceanfront King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout drapes/curtains
Egyptian cotton linens
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, 2 Double Beds, Terrace, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout drapes/curtains
Egyptian cotton linens
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Garden View King

Suite Garden View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Garden View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

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Free parking
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9.4 out of 10, Exceptional, (305)
The price is $190
includes taxes & fees
$155 per night
Nov 27 - Nov 28
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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766

What's nearby

  • Playa Paraiso - 1 min walk - 0.1 km
  • Las Palmas Public Beach - 8 min walk - 0.7 km
  • Playa Ruinas - 18 min walk - 1.5 km
  • Tulum Mayan Ruins - 18 min walk - 1.6 km
  • Tulum National Park - 6 min drive - 4.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬19 min walk
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬18 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬7 min walk

About this property

Kai Tulum

At Kai Tulum, you can spend time at the beach practicing yoga, plus you'll be just steps from Playa Paraiso. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.
  • This property is located in Jaguar National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach yoga
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 3.5 per accommodation, per day
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number EDE210312R13

Also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Frequently asked questions

Is there a pool at Kai Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Kai Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kai Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Kai Tulum?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Kai Tulum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Kai Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Kai Tulum?
Yes, there's an onsite restaurant.
Does Kai Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Kai Tulum like?
Kai Tulum is a short 18-minute walk from Tulum Mayan Ruins and 8 minutes' walk from Las Palmas Public Beach.

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stacy K, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great peaceful spot in Tulum
We loved Kai. It was a perfect option for my husband and I. I loved the privacy of the individual rooms. And it was a great spot right by the beach. It felt safe, comfortable, beautiful and peaceful/quiet. We ate in the restaurant one night of our stay and the food was good. We would definitely return to stay there again if we are back in Tulum.
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and amazing!
Gursharan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
Anne, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The team was very helpful.
GIORGIO, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
Hector, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Betsy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
Afia, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice and clean looking place to stay.
YURIDIA, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The room is good
Zebang, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
Roy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the way the lobby smelled, everything was really nice and enjoyed our stay.
Michael, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
Katie, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The concept of the Bungalows was very unique, and love how close we were to the main attractions in Tulum and the ocean. The staff was very professional, friendly and accommodating. I would highly recommend it to my friends and stay there again!
PAOLA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kalyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Coolest location ever. I will probably stay here from now on when visiting tulum. It was perfect
Ashley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and relaxing getaway! Room and the area were absolutely beautiful! Would definitely recommend!
Van, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vanessa, 6-night trip
Verified Expedia guest review

10/10 Exceptional

gerardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

will be back
Brian, 1-night family trip
Verified Expedia guest review

6/10 Good

The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
Deepinder, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top Notch place!!
Alberto, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Rent a vehicle of staying at this property
Katelyn, 4-night trip
Verified Expedia guest review