WE ARRIVED IN THE HOTEL IN THE EVENING. WE SAW THAT THEY HAD PAINTED SOME PARTS OF THE WALL AND THEY LEFT IT UNFINISHED! WE OPENED THE WINDOW OF THE ROOM AND ON, SOMETHING LIKE A DIRTY BALKONY, WE SAW A NYLON BAG THRAWN THERE WITH USED HYGIENNE TOWELS AND ROTTEN ORANGES!!!!!!! A NIGHTMARE!!!!!!!!!! WE IMMEDIATELY CALLED FOR THE RECEPTION TO CLEAN IT UP, THEY DID, THEY DIDN'T EVEN APOLOGISE!!!!ON OUR FIRST DAY IN HOTEL MONDIAL, THE BREAKFAST WAS SERVED UNTIL 10:30 AM. WE ARRIVED FOR BREAKFAST AT 10:15 AM. THERE WAS NOTHING LEFT!! NOT EVEN A SLICE OF BREAD!!! THEY TOLD US THAT THEY COULD NOT PREPARE ANY MORE OMELETTE, AND THAT WE SHOULD WAIT FOR BREAD, THEY WERE GOING TO BUY SOME BECAUSE IT HAD FINISHED!!!!! UNACCEPTABLE! I THINK THAT THIS A RARE EXPERIENCE! THE PERSONEL IN THE BREAKFAST ROOM WAS NOT EVEN GIVING US ANY PLATES!!!! THERE WHERE ONLY 2 PERSONS AS PERSONEL , THEY WERE RUNNING AROUND THE BREAKFAST ROOM NOT EVEN ANSWERING TO OUR QUESTIONS, THEY DIDN'T EVEN BOTHER.
THE DAY WE CHECKED OUT, WE PAID CASH FOR THE HOTEL TAXAND WE HAD PREPAID OUR ROOM VIA OUR VISA CARD. THIS UNBELIEVABLE WOMAN AT THE RECEPTION TOLD US THAT WE SHOULD PAY FOR OUR ROOM 245 EURO INSISTING THAT WE DID NOT PAY FOR IT. AFTER A BIG QUARREL FROM US , AN EMPLOYEE CAME AND SAID THAT WE WERE RIGHT, THAT WE HAD ALREADY CHECKED OUT AND EVERYTHING WAS OK. AGAIN NO ONE APOLOGISED TO US! TOTALLY A FILTHY UNACCEPTABLE HOTEL OVERALL. THE ONLY THING THAT WAS FINE WAS THE LOCATION OF THE HOTEL.