I'll start out with the positives of the stay: the room itself was outstanding; the view from it was beautiful and extensive. Very nice bathroom suite as well, with both a large bathtub and a double size shower that had multiple different styles of spray. The bed was very comfortable, but we do wish it had been a queen or king size bed instead of 2 single beds connected, as being a couple it felt a bit disconnected. The hotel is in good condition and has a great location as well, right near shopping, restaurants, and of course the beach. The room also was filled with nice touches, including a bottle of wine upon arriving, a full dental set and hair comb, blowdryer, clothing steamer, 2 robes & slippers, etc. Overall with the room & hotel itself we were very happy.
The negatives: the couple members of staff who checked us in & out were very friendly, but anyone else was a bit rude & off-putting - including calling up for room service, calling for a late checkout, etc. Everything seemed to be an immediate 'No' even if, for instance, the room service hours say it should still be open. We would still stay at this hotel again solely because of how beautiful the room was and the good location, but I do think some of the staff could be a lot friendlier & more polite to guests.