Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
What's nearby
Ecopark Kantun Chi - 9 min walk - 0.8 km
Cenote Azul - 15 min walk - 1.3 km
Puerto Aventuras Golf Club - 3 min drive - 2.7 km
Puerto Aventuras Marina - 4 min drive - 3.3 km
Dolphin Discovery - 5 min drive - 3.7 km
Getting around
Cancun Intl. Airport (CUN) - 63 min drive
Cozumel Intl. Airport (CZM) - 20.2 miles/32.6 km
Airport shuttle (surcharge)
Restaurants
Mirador Buffet - 9 min walk
Carey Lobby Bar - 9 min walk
Palmeras - 8 min walk
Tokyo - 6 min walk
Bar Mojado Beach - 13 min walk
About this property
Barceló Maya Tropical - All Inclusive
Barceló Maya Tropical - All Inclusive offers a private beach where you can play volleyball or relax in a sun lounger, plus you'll be just a 5-minute drive from Puerto Aventuras Marina. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Dining choices include 4 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a nightclub, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Tennis
Volleyball
Lessons/classes/games
Dancing
Entertainment
Access to onsite nightclubs
Onsite live performances
Languages
English, French, Italian, Spanish
At a glance
Hotel size
478 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
4 restaurants
4 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Supervised childcare (surcharge)
Trampoline
Children's games
What to do
On a private beach
Tennis
Fitness classes
Yoga classes
Beach volleyball
Basketball
Canoeing
Sailing
Scuba diving
Snorkeling
Windsurfing
Shopping
Pool table
Golfing nearby
Ski area nearby
Windsurfing nearby
Working away
Business center
Meeting rooms
Conference space (10000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Facilities
2 buildings/towers
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Health club
2 outdoor pools
Arcade/game room
Full-service spa
Nightclub
2 outdoor tennis courts
Sauna
Steam room
Waterslide
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchairs available on site
Closed captioned TV
Room amenities
Be entertained
32-inch LCD TV
Premium digital channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Free crib/infant bed
Day bed
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.82 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property
Frequently asked questions
Does Barceló Maya Tropical - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Tropical - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Tropical - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Barceló Maya Tropical - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barceló Maya Tropical - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Barceló Maya Tropical - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Barceló Maya Tropical - All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Tropical - All Inclusive and nearby?
Have fun with onsite activities like sailing, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Barceló Maya Tropical - All Inclusive also has 4 bars, a nightclub, and a private beach, as well as a waterslide, a sauna, and a steam room.
Are there restaurants at or near Barceló Maya Tropical - All Inclusive?
Yes, there are 4 onsite restaurants.
Does Barceló Maya Tropical - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Tropical - All Inclusive like?
Barceló Maya Tropical - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 9 minutes' walk from Ecopark Kantun Chi.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
Aug 27, 2024
BARCELO RESORT IS DISASTER
WORSE SERVICE IN WHOLE CANCUN AREA.
EVEN WORSE MANAGEMENT.
ESPECIALLY BARCELO TROPICAL MANAGER IS WORSE POSSIBLE PERSON
My stay at this property was very poor.this was absolutely worse vacation and I WOULD NOT RECOMMEND THIS RESORT
Salmir
Salmir, 12-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Enjoyed the many varied dining options; large expanse of walking areas, pools, amazing beach and swimming options.
Eugenia
Eugenia, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Dina
Dina, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Thank you for vacation!
Igor
Igor, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Excellent property with nice beach and a lot of activities
Assem
Assem, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
The food was good with lots of choice. The beach and pools were very nice.
daniel
daniel, 11-night family trip
Verified Expedia guest review
4/10 Fair
Aug 22, 2024
The food was not heated properly. We got to the buffet just as they opened and the food was not even warm. The omelette station undercooked the whites of the eggs, the whites were runny. Care was not taken in handling of the food. I killed a spider on the first day and it remained on the bathroom floor the duration of our six day stay.
Sandra S
Sandra S, 7-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 22, 2024
Victoria
Victoria, 8-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
Jorge Augusto
Jorge Augusto, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Alejandra
Alejandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
The kids water park is awesome. The fantasy show they have for the kids is a plus. We really enjoyed the little shops that are by the hotel and the restaurants. The buffet had a variety of selection of food and was very delicious. This was our second time going and will be coming back.
Ivan
Ivan, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
El hotel muy bueno, el servicio no es muy bueno por todo el personal, la comida excelente y los tragos son pésimos no se puede pedir tragos
Yirsy
Yirsy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Not crowded at all, alot of seating by the pool and by the beaches - excellent
CHARLIE SIP
CHARLIE SIP, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Great property. Dining could have been better but the property itself was great.
Michael
Michael, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
We liked that our room was cleaned everyday. Food options were good. The pools were nice to use. The beach was also nice and sandy, but once in the water, it was somewhat rocky.
Samuel
Samuel, 6-night family trip
Verified Orbitz guest review
8/10 Very Good
Aug 17, 2024
Great pools and beach.
Christian
Christian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Great beach and pools!
Christian
Christian, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
I have been to Barcelo over 20 times now, sometimes more than once in a year! They are by far the best experience for beach, food and entertainment. The staff is amazing!
ROBIN LYNNE
ROBIN LYNNE, 9-night romance trip
Verified Orbitz guest review
6/10 Good
Aug 16, 2024
Staff were a bit rude but surrounding were lovely. The beds were not comfortable seemed like old mattresses
Julio
Julio, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Rooms are not updated, pretty old for 2024, food doesnt have to many options, landscape and the view was breathtaking
Ioan
Ioan, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
I do recommend this hotel
claudia
claudia, 7-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 14, 2024
OMG This hotel, especially the staff saved our vacation. We left another Hotel (Sandod Caracol) due to bed bugs and horrible service. But thank God for Barcelo Tropical. They saved our vacation. For the front desk to the waitstaff at the Buffet and not to mention our room staff. They were all amazing. Cirenio and Jose were the best one's. At first I didn't know they were brothers until my final night. I was not surprised because both gave excellent service. At the swim up bar, go see Jose. Best bar/pool service anyone can ask for. I cant wait until my next visit to Barcelo. Thank you all for saving our vacation and giving us the wonderful memories that will last a lifetime.
Ricardo
Ricardo, 5-night family trip
Verified Orbitz guest review
8/10 Very Good
Aug 13, 2024
Maria
Maria, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
Sasshakay
Sasshakay, 7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 12, 2024
This resort was huge. It was a beautiful resort for the most part, the ocean/beach was spectacular! The pools were probably 90* - just a little too hot if you’re a pool person. The restaurants were okay - nothing to write home about.
We were nervous about getting sick with stomach troubles as this was apparently an issue- all 7 of us made it home without any issues.
The room we were in was clean and cool, AC worked well. Check in was a breeze as well as check out.
The drinks were what you would expect for an all inclusive- not great.