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Voilá Centro Histórico

4.0 star property
Hotel with 2 outdoor pools, near Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Voilá Centro Histórico

Front of property
2 bars/lounges, poolside bar
Garden
View from room
Exterior
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The price is $201
includes taxes & fees
$201 per night
Jan 24 - Jan 25, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Design Double Room

Design Double Room | In-room safe, individually decorated, individually furnished

Design Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout drapes/curtains
  • 283.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 292.24 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 253 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Grand Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 262 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $199
includes taxes & fees
$199 per night
Jan 6 - Jan 7, 2025
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About the neighborhood

Map
calle las carretas centro historico, Cartagena, Bolívar, 130001

What's nearby

  • Clock Tower - 1 min walk
  • Bolivar Square - 4 min walk
  • Cartagena de Indias Convention Center - 5 min walk
  • Walls of Cartagena - 7 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Voilá Centro Histórico

Located just 3.2 mi (5.2 km) from the airport, Voilá Centro Histórico offers drop-off service (available 24 hours). After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features of this Colonial hotel include a rooftop terrace, a poolside bar, and a snack bar/deli. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 35 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 1640 ft (COP 40000 per day)

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1850
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Travel crib
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 65000 per vehicle. Maximum occupancy 4

Children & extra beds

  • Rollaway beds are available for COP 250000.0 per day
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 150000 per pet, per night

Parking

  • Parking is available nearby and costs COP 40000 per day (1640 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Frequently asked questions

Does Voilá Centro Histórico offer free cancellation for a full refund?
Yes, Voilá Centro Histórico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Voilá Centro Histórico?
Yes, there are 2 outdoor pools. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Voilá Centro Histórico?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of COP 150000 per pet, per night. Food and water bowls are available.
Is airport shuttle service offered by Voilá Centro Histórico?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 65000 per vehicle.
What are the check-in and check-out times at Voilá Centro Histórico?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at Voilá Centro Histórico?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Voilá Centro Histórico and nearby?
Voilá Centro Histórico has 2 outdoor pools and 2 bars, as well as a garden.
Are there restaurants at or near Voilá Centro Histórico?
Yes, there's an onsite restaurant.
What's the area around Voilá Centro Histórico like?
Voilá Centro Histórico is in Cartagena Walled City, a short 1-minute walk from Clock Tower and 19 minutes' walk from Bocagrande Beach. Travelers say the area is walkable and good for shopping.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect location with luxury
This is at the perfect location with everything nearby. The beds and interior were quite nice. Breakfast was decent.
PIYUSH, 4-night trip
Verified Hotels.com guest review

6/10 Good

Doesn’t have a working phone number
The hotel was nice enough for the area. Although we got the larger King Room which is still pretty small. Our problem wasn’t with the property itself. El Centro is super fun for a couple days but the area incredibly busy and not much to do other than eat at restaurants and drink at bars. We requested to cancel the reservation on day two of eight so that we could move another resort with beach access that wasn’t stuffed into the walled city. I was fully willing to pay for an extra night or two so that we weren’t canceling less than 24 hours in advance. I talked to the front desk who said it was fine I just needed to cancel with Expedia. Expedia said the policy was for no refund after check in. However, Expedia has always been good about just calling the hotel and they normally waive any fees and refund unused nights. This wasn’t the case, Voila doesn’t have an operational phone number. They have a What’s App but Expedia refuses to call through what’s app. It was incredibly disappointing that Voila is part of the Hotels.com network yet they don’t have a phone number. I’m not sure how that one slipped through the cracks… We ended up booking at a Hilton Resort on Bocogrande that was 1,000 times better. Still no word on a refund for the rest of our stay at Voila.
Ki, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is perfect to visit Cartagena! Very central. Front desk were very helpful if you needed something! I will go the same hotel if I want to visit again Cartagena
Asiyeh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Excellent place, very convenient location, staff is amazing, service amazing highly recommend it. Just note it is a busy area and has some working ladies outside walking the streets regularly. They don’t bother you and they didn’t bother us so it was fine.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Was a very pleasant stay. Staff were very helpful. Great location. Felt very safe!
Jessica, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mucha humedad en las habitaciones y el aire acondicionado muy ruidoso
Roberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property and service very good. Excellent location in city centre for day activities, but also near spot that gets raunchy at night
Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

janis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juraj, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Sydney, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Yannis, 1-night trip
Verified Expedia guest review

8/10 Very Good

The property was well presented, staff were friendly and the location is excellent. Was a little disappointed that my shirt went missing. I realised after checkout that I left it on the bed. The cleaners had gone through the room since and the shirt was no where to be found. The air conditioning was also very noisy.
Manish, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent stay! The hotel is well located right in the center of all major attractions. Inside the wall! Many restaurants/bars choices! I’ll recommend this place and definitely will come back!
Adays, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Clean. Great staff. Great food at the restaurant. Language barrier if you don’t know a little Spanish…use a translator app.
Tashana, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carmen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cartagena
Hotel in very good location, friendly staff I recommend
Felix, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Las toallas de la habitación estaban desgastadas y rotas. A la piscina le faltaba agua. Las personas del hotel fueron muy amables. Muy buen servicio.
Jean Pierre, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Regina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catarina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

No issues, good breakfast
Michael, 2-night romance trip
Verified Expedia guest review