This hotel is a long drive from the IST airport. Then, you walk through the restaurant, a sort of kind of bar, and finally come to reception. Pretty weird. While the staff seemed nice and spoke English (my Turkish is weak!), they were inundated with people. Understaffed. An hour later, we came down to the thoroughfare that is their corridor/foyer/restaurant. We waited while 5 wait staff stood around talking to one another, then we ordered and watched as the chef, a manager or two, and the 5 wait staff carried around bowls of food, moving them up and down the empty salad bar/hallway. One young woman literally moved the same bowl from place to place four times. After 20 minutes (really!) she ladeled some tepid, bland lentil soup into a bowl and handed it to my partner. 15 minutes later, I asked a passing, confusing young man if I could have my chicken Caesar. He assured me it was on its way. 15 minutes later, four more salad bar repositionings, and lots of frantic activity, I got a sliced chicken breast, some bottled dressing, on iceberg lettuce. Worst restaurant imaginable, really. I don't usually stay at super-budget hotels, but this is what I suspect their service and meals are like. The room was OK, overlooking the freeway. Nicely furnished, quiet, clean. The housekeeper was very gracious. I travel to Istanbul every year. I wouldn't ever stay here again.