Blvd Luis Donaldo Colosio Mza, Cancun, QROO, 77500
What's nearby
Cancun Mall - 12 min drive - 12.2 km
Delfines Beach - 19 min drive - 20.6 km
La Isla Shopping Mall - 20 min drive - 20.3 km
Tortuga Beach - 20 min drive - 15.3 km
Iberostar Cancun Golf Course - 22 min drive - 23.0 km
Getting around
Cancun Intl. Airport (CUN) - 12 min drive
Restaurants
Starbucks - 19 min walk
Starbucks - 3 min walk
The Burger On - 18 min walk
Starbucks - 2 min walk
Mar de Miel - 2 min drive
About this property
Hampton Inn by Hilton Cancun Cumbres
Hampton Inn by Hilton Cancun Cumbres puts you within a 10-minute drive of Plaza Las Americas and Plaza 28. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
141 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 26 lbs per pet)*
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured uncovered onsite self parking (MXN 20 per day)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Built in 2017
Safe-deposit box at front desk
Terrace
Fitness center
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Lobby Bar - This lobby lounge serves lunch and dinner. A children's menu is available.
Fees & policies
Renovations and closures
The following facilities are closed on Sunday:
Bar/lounge
Pets
Pets are allowed for an extra charge of MXN 500.00 per accommodation, per stay
Parking
Uncovered self parking costs MXN 20 per day
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hampton Inn Hilton Cancun Cumbres Hotel
Hampton Inn Hilton Cumbres Hotel
Hampton Inn Hilton Cancun Cumbres
Hampton Inn Hilton Cumbres
Hampton Inn by Hilton Cancun Cumbres Hotel
Hampton Inn by Hilton Cancun Cumbres Cancun
Hampton Inn by Hilton Cancun Cumbres Hotel Cancun
Frequently asked questions
Does Hampton Inn by Hilton Cancun Cumbres offer free cancellation for a full refund?
Yes, Hampton Inn by Hilton Cancun Cumbres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hampton Inn by Hilton Cancun Cumbres?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 26 lbs per pet. There's a charge of MXN 500.00 per accommodation, per stay.
Is parking offered on site at Hampton Inn by Hilton Cancun Cumbres?
Yes. Self parking costs MXN 20 per day.
What are the check-in and check-out times at Hampton Inn by Hilton Cancun Cumbres?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hampton Inn by Hilton Cancun Cumbres?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are both nearby.
What is there to do at Hampton Inn by Hilton Cancun Cumbres and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hampton Inn by Hilton Cancun Cumbres?
Yes, there's an onsite restaurant, Lobby Bar.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Jul 30, 2024
N/A
Ricardo
Ricardo, 3-night trip
Verified Expedia guest review
6/10 Good
Jul 17, 2024
Iman
Iman, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 18, 2024
This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.
Jonathan
Jonathan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Marina
Marina, 2-night trip
Verified Expedia guest review
6/10 Good
May 8, 2024
El hotel Hampton Inn, el baño muy angosto, falta de limpieza
DIOMER
DIOMER, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 30, 2024
John
John, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2024
CELECIA
CELECIA, 1-night trip
Verified Travelocity guest review
8/10 Very Good
Apr 17, 2024
Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.
Alicia
Alicia, 6-night business trip
Verified Expedia guest review
8/10 Very Good
Apr 3, 2024
VILMA
VILMA, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 3, 2024
Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.
Katie
Katie, 1-night romance trip
Verified Expedia guest review
6/10 Good
Mar 28, 2024
Juan Carlos
Juan Carlos, 1-night trip
Verified Expedia guest review
2/10 Poor
Mar 15, 2024
It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years.
First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor.
I was so disgusted I had to buy a pair of flip flops to walk around the room and shower.
The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices…
If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing.
Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.
ALFONSO
Verified Expedia guest review
10/10 Exceptional
Mar 7, 2024
Good service
Gangalal
Gangalal, 4-night trip
Verified Expedia guest review
4/10 Fair
Mar 1, 2024
Ali Salmanali
Ali Salmanali, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2024
Good service
Hector
Hector, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Feb 23, 2024
This is our regular hotel for our twice monthly trips to Cancun.
don
don, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 23, 2024
Need a earlier airport shuttle bus
william
william, 1-night family trip
Verified Expedia guest review
6/10 Good
Feb 14, 2024
Super bowl day the bar only had a couple beers no other drinks were served.
Doug
Doug, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2024
adolfo
adolfo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 6, 2024
Jane
Jane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 19, 2024
Staff at front desk were very friendly and helpful. Quiet and comfortable rooms. So many stores and places to eat. Love the free shuttle to the airport.
Lynnette
Lynnette, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2024
Perfect
Nathaly
Nathaly, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 15, 2024
Decent
jascinta
jascinta, 1-night trip
Verified Expedia guest review
2/10 Poor
Jan 13, 2024
The Hotel is in a nice location.
I give one star because my wife and me stayed 2 nights, the secon day we went to shopping and we comeback in the afternoon, went to dinner and comeback @ 10pm to pack our luggage, and my wife notice that her sun glasses desappeared. We call front desk and they tell me that they will call me back in few minutes, they never did. Next morning we ask again like 4 times andthe guy at front desk tell me the same "we working on it, give us a few minutes". In a few words if you decide to stay at this hotel please put everything in the safe box. I personally will never stay at this hotel