THIS PLACE IS AMAZING AND THE STAFF IS WONDERFUL. We loved our stay here. We were supposed to only stay here for one night, and then stay somewhere else but we ended up coming back here twice because of how happy we were.
We stayed both at North and South and we had a wonderful experience on both. I would say that the room is big and the bed is comfortable, and the view was always amazing. The location was also perfect, we’ve stayed in chow kit every time we came back to Malaysia, and it’s so convenient. I would say that the staff made the stay even better. Especially Saiful who would clean our rooms every day and greet us every morning. The security in the lobby, opened the door for us all the time and helped us with our luggage every time, which we are so thankful for.
The only thing I can say that wasn’t up to expectations was the food from the restaurant, but there’s so many restaurants nearby that you can try regardless. And that if you are in the top floor, you will have to wait a long time for the lift to arrive so if you have something to reach, you should put enough time to wait for the elevator. I would totally recommend this hotel!