Great location, clean rooms, food okay, Indian dinner excelent - we could really recommend Protur Bonamar if there was not that defective air conditioning. Air conditioning did not work. Can happen... We complained 2 times (in a friendly manner). Nothing happened. We could not sleep, it was like in a sauna (even though the weather was not that hot these 3 nights). Vacation with no sleep and sweatting in the morning are just not relaxing. When we left after 3 nights there was no sorry, nothing. No price reduction. Probably the visitors after us will sweat as well. That's no service. We would never have booked a room without air conditioning. That was booked and paid. It was a must but was not fulfilled. Even with the window open it was too hot. There were no moskito nets. We had many moskitos in the room. Needed to close the window again. Happy to be home and able to sleep. It's a pitty - besides the defective AC it's a nice place to go.