The Palms Hotel & Spa

The hotel was beautiful! It was very expensive. The staff at the tiki bar was not very hospitable. I work in the service industry so I know how you should act especially. When you are spending so much on food and drinks. The spa was worth it! The massage was amazing. The hotel room was very clean. The food was good. The restaurant staff was very kind and hospitable. The security deposit was a little crazy but i understand because we went during spring break. There was a hotel fee we paid after the stay. Which was a little unexpected. They called it a hotel fee. Basically it’s just a fee for you staying there. Even though we already paid for our hotel in full. They had a 18% tip tagged on to every bill. Which is also understandable because I’m sure some people don’t tip. Overall it was a good experience. We were on our honeymoon and the hotel didn’t do anything special for that. Which was a little disappointing. We did have a good time. The beach was clean. I probably won’t ever go back but it was a experience. I hope this helps. If you are trying to decide. Where to stay in Miami.

Zero self parking on site. You have to pay for valet and its a complete hassle every time you want your car.

Beautiful hotel and grounds, easy access to beach.

The staff was very helpful and extremely friendly. Cleanliness was a top priority. It was located in a very central location. Beautiful hotel.

Amazing

Awesome place to stay. This was our second visit and we will go back.

We had a wonderful time at the Palms hotel. The grounds are beautiful. Our room was very clean and always serviced quickly in he AM. All the staff we encountered were friendly and helpful. The hotel includes beach chairs, umbrellas, and towels. One day, for extra, we got a cabana on the beach - it was great. There is a lot of construction going on near the hotel - but they have done a great job of limiting noise and inconvenience. The hotel is a couple miles from the heart of South Beach - which means a short Uber or walk to many restaurants. But the bonus is that the area near the hotel is a little less frantic. Probably ideal for those who are not there to "party." I would highly recommend the hotel. The only thing I would suggest, is updating the lunch / beach food menu. Given the area (SoBe), it could be a little more imaginative. It was ok - and very convenient when you are on the beach or at the pool. But I think they could come up with something better.

Good stay, except for the added resort fee and the parking on top of it

Hotel, beach, pool, food, and drink all outstanding.

Beautiful property but we had a room right next to elevator so it was loud. I went to the front desk and asked for a quieter room but they "assured" me that it would not be loud at all. Luckily for us, we were only staying the one night and we were so tired from the flight that we fell asleep very almost right away.