At Holiday Inn Golden Gateway, an IHG Hotel, you'll be just a 5-minute drive from Pier 39 and Embarcadero Center. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the pool and comfortable beds. The property is just a short walk to public transportation: California St & Van Ness Ave Stop is steps away and California St & Polk St Stop is 2 minutes.
Languages
Chinese (Mandarin), English, Filipino, Japanese, Spanish
At a glance
Hotel size
496 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas (2 hours per day)
Free WiFi in rooms
Parking
Onsite self parking (USD 55.9 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Bar/lounge
Snack bar/deli
Working away
24-hour business center
Meeting rooms
Conference space (20000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 60
Wheelchair accessible
Wheelchair-accessible parking
16 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Accessible bathtub
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 38.01 for adults and USD 38.01 for children
Parking
Self parking costs USD 55.9 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Frequently asked questions
Does Holiday Inn Golden Gateway, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Golden Gateway, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Golden Gateway, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Holiday Inn Golden Gateway, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Golden Gateway, an IHG Hotel?
Yes. Self parking costs USD 55.9 per day.
What are the check-in and check-out times at Holiday Inn Golden Gateway, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Golden Gateway, an IHG Hotel?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (23-min drive) is nearby.
What is there to do at Holiday Inn Golden Gateway, an IHG Hotel and nearby?
Holiday Inn Golden Gateway, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
What's the area around Holiday Inn Golden Gateway, an IHG Hotel like?
Holiday Inn Golden Gateway, an IHG Hotel is in Downtown San Francisco, a short 1-minute walk from California St & Van Ness Ave Stop and 17 minutes' walk from Bill Graham Civic Auditorium. Travelers say the local area is very central perfect for sightseeing.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 29, 2024
Satisfied customer
I found the hotel to be very clean, renovated and comfortable. The room was spacious and the beds were very comfortable. The A/C was a little noisy. Would definitely go back.
Nancy
Nancy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
amy
amy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
IAN
IAN, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Parking
The stay was great, disappointed and very inconvenient that they charge for parking,
It should say when you are doing the reservation. It is not pleasant to find out when you check in.
Delia
Delia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Excellent place to stay in Pacific Heights area.
Nice hotel. Good location. Great service. Ok gym. Like that they had 3 treadmills. Didn't like treadmill model. Didn't like charge for package deliveries to hotel. Didn't like high cost of breakfast at hotel restaurant. Liked refrigerator and option for microwave.
Jonathan
Jonathan, 10-night business trip
Verified Hotels.com guest review
2/10 Poor
Dec 24, 2024
I’ve called and left messages almost daily for a w
I’ve called and left messages almost daily for a week trying to get a receipt of my stay emailed to me and I haven’t received any communication back from this hotel. I’ve emailed, called, left voicemails for the accounting department etc. I have no words…
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Bradley
Bradley, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Great stay
Great property, location was great close to pretty much everything and/or public transportation and staff was great, I loved it definitely a place I would stay again
Ana
Ana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
April
April, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
LIse
LIse, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 19, 2024
Shwitaan
Shwitaan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Steven
Steven, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Siddharth
Siddharth, 6-night trip
Verified Hotels.com guest review
6/10 Good
Dec 17, 2024
Denis
Denis, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
LIse
LIse, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
It was a nice room, very clean. I would stay again.
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
nicaise
nicaise, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Love the bar in the lounge
mclean
mclean, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Helen Catrece
Helen Catrece, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Holiday inn
Super nice clean hotel close to venue and great price.
Alfredo
Alfredo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Susan
Susan, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 10, 2024
Bed bugs!
I got bed bug bites all over my body after staying here for 2 nights! Avoid this hotel!
hannah
hannah, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Over expensive
They had me pay 49.99 per day for parking and taxed me additional 13.00 per day to park at there hotel even having paid in full my room stay