DoubleTree by Hilton Holland

Simple, clean hotel room. No issues

Place was clean and smelled like disinfectant. Check in was easy and they provided covid info. As typical in hotels, you can hear hall noises. It is an older hotel but there are signs of some upgrades. Bed was a little on the too firm side for me but my husband liked it. Due to covid, pool area and restaurant closed. They had packaged pastries available for takeaway breakfast.

Bed was confortable but their service stunk. They put out coffee at 4am in the lobby and don't change it all day. It was ice cold at 8am. They advertise breakfast which consisted of cold pop tarts and granola bars and nothing to drink besides cold coffee. I would expect a lot better experience out of this chain.

The hotel staff were very kind and courteous. The hotel had plenty of amenities and was spotless in its cleanliness. It’s in a prime location where you are never more than 10 minutes from stuff you want to do. I highly recommend a stay here.

A weird time to travel, this hotel seems to be taking all of the precautions necessary against COVID. Our room was clean and we felt safe moving about the common areas. Convenient location off of a main road as we traveled to parks in the area and not too to drive into downtown.

The hotel is pretty dated, but not too bad. The front desk clerks could use some training on being cordial. There was one older lady that was much better than the other two younger ones.

Due to the COVID situation, obviously thjngs were a bit different. Our room had a cleanliness sticker across the outside of the door, that broke when the door opened, so we knew it has been cleaned and sanitized properly. The woman at the front desk was incredibly friendly and helpful. Hotel was very nice and the pool/hot tub looked very inviting, unfortunately both were closed (as they should be during this time). I think the hotel did a great job of making us feel comfortable and safe.

Very convenient location to get around Holland. Plenty of restaurants around. Staff was friendly and accommodating during this Pandemic. Although it did not knock my socks off I would definitely go back there again.

Other than the room having something splattered all over the headboard and the inside the lamp shade next to the bed that resembles vomit or a beverage. Also, the brown stained dirty cloth that is under the bed it was decent stay. It is far from the COVID-19 cleanliness described especially in the sleeping area. Aside from that part of the experience, the morning agent at the front desk was quite friendly and very helpful. Her service was what I expected from your brand. She deserves kudos.