Dear Lisbon - Valmor Palace

Fabulous find outside the city center but close to subway and shops. Excellent rooms and service. Street is noise and room have only single pane windows, although this is less of an issue later at night. Would definitely go back.

This hotel lacks in the basics. The owner is only concerned with the aesthetics of the hotel and not the functionality. In the bathroom in Room 5 you must put your toiletries on the floor in the shower. There is no shelf or stand to put things on. This was brought up to the staff and was told that they are making a marble stand. A simple fix was suggested of placing as plastic stand/table in the shower but this was not acceptable with the 27 year old owner. There are only eight rooms currently at this facility. Room 2 and 5 are huge and the staff likes to say you are there, like home. No tissue paper and trash cans that are unbelievably small. The room safe is not even bolted to anything. If you wanted to carry off the safe you could. I am sure that my “home” would have these basics addressed. These issues were in fact addressed with the staff but nothing was done about any of it. I for one want functionality over looks. If it is functional and ultra-clean then it is good for me. This facility is definitely not a 4 or 5 star hotel.

Most amazing hotel room ever, palatial!! Beautiful breakfast and friendly staff, such a treat.