Hilton Cincinnati Netherland Plaza

Great location. Beautiful hotel!

The staff was very friendly

Very disappointing. Hotel was filled with unsupervised teenagers running up and down in the elevators exchanging condoms! To get from the lobby to the room would take on excess of 30 minutes. The biggest lie was that hotel guests did NOT need reservations to eat at the only open location on hotel property- Orchids at the bar. Every staff member will tell you there’s no need for reservations. When we went there on Friday night over half the tables available were decorated with reserve signs but still - no need to reserve. So Saturday night rolls around as we returned from a day out ready to enjoy the jazz in the bar only to be greeted by - sorry we’re full though reserved table were to be seen. The awful customer service of the restaurant GM Morgan Hughes just added fuel to the fire. The restaurant prefers its locals to those spending good money for premium room to enjoy the property. She even went as far as to say “I have a table but at this point I,d advise not taking it “. My Hilton card has been cut into pieces. Over to Marriott I gladly go where customers are still valued.

The hotel is a beautiful old building. The staff was friendly and helpful. I was not asked I I was a Hilton Honors member and was therefor not offered the free water bottles or breakfast. (I had to ask). There was no extra roll of tp in our room or extra tissues. We ran out of tissues and almost tp. Due to covid policies limiting the elevators to 2, there was usually a line for elevators. This would make me reconsider a high rise hotel in the future making it a bit more logistical than usual to get up and down and request services to the room. (Not a Hilton- specific issue). I would be happy to stay at this hotel again, but might request a lower floor for this reason.

Between drunks running the halls, guests screaming at 2 AM and security being called, restaurants, with high price food other than that beautiful hotel.

Very cool hotel. It is an older hotel. If space and new is your thing I’d go somewhere else. However, if you are into old buildings, this is your place.

All employees were friendly and helpful. Hotel was very clean and beautiful.

We def enjoyed our stay and prob would stay again if the same deal exists. The parking was a little high for me and the internet was sketchy but other then that.,.we loved it

It was an overnight stay only. We were able to take in a Reds game within walking distance and beable to be at Children's Hospital within 10min the next am. The staff was excellent! They gave us a little later check out as our appt at Childrens was at 6am. We were able to come back, take a little nap before getting on the road for a 2.5hr drive home. I do wish free parking would have been avaliable as a courtesy for such a nice facility.

One of the best views and hotels we have stayed in, the parking is costly when you have multiple things planned at different times. Family friendly and within distance to just about everything