Boston Omni Parker House Hotel

Really disappointed. Friendly staff at check-in, but that’s the only nice thing I can say. No hot water in the bathroom, AC unit made a lot of noise and didn’t even work, and doors were constantly slamming the entire night.. I didn’t get any sleep and had to be at a very important meeting early in the morning. Won’t be staying here again.

The Omni Parker hotel is a registered historic property, right on the Freedom Trail. It’s in a great location, but it needs a significant refresh. The room I stayed in was tiny and the bathroom was ridiculously small. Decor is very tired, and the cleanliness was not good. Will not stay here again.

If you're just here for the beautiful lobby, you'll be thrilled. The rooms, however, are in need of modernization. The rooms are small, the mattresses have no support left in them, and the bathrooms need an update as well.

Moved from our original room to smaller, corner room due to elevator noise - the staff were quick to respond. The rooms themselves were outdated (peeling paint, off color/stained bathroom tile) and the beds were uncomfortable.

Have stayed here many times. Always a great experience.