6/10 Καλό
14 Οκτ 2025
Average stay
When I arrived at the hotel, I was disappointed to find that the pool was out of service, one of the main reasons we chose this location. We were told it would be fixed by Monday, but by Monday morning, there were no visible signs of any work being done.
Additionally, I encountered an unprofessional situation at the front desk. A woman, who was not wearing shoes, informed me that someone from the front desk would assist me shortly. Being barefoot while working behind the desk is not appropriate or hygienic in a hospitality setting.
When I was first assigned a room, I opened the door only to find that it was already occupied. I had to return to the front desk to report the issue and was given a new room. While the updated rooms are a nice touch, the one I received had ants, suggesting the hotel could benefit from pest control services. The bathroom floor also appeared upswept, with some debris left behind.
Lastly, the hot breakfast was just average, not particularly impressive.
Elizabeth
Elizabeth, οικογενειακό ταξίδι 1 διανυκτέρευσης
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com
