At check in, the computers froze. So they were unable to check me in. However, the one desk clerk called to find a cleaned room and gave me a key. She said she would check me in later when the computers were working. The room was ok. However, the paint was sloppy on the door frames. You would assume it was not done by a professional. I was not left coffee for my second morning. Luckily I realized that and went to the desk the night before and was given coffee then. After a long day, I was going to lay down and rest. However, you can hear everything outside. Apparently a family checked in next to me and were very vocal outside my door. Maybe better insulation would help. This was with the fan on. I was only there for my granddaughters graduation and the room and facility served that purpose. So, it was ok.