6/10 Καλό
25 Μαρ 2025
Almost a great stay!
The one thing that separates this hotel from the rest on the island is the amazing view of the city, my stay was ruined however when my my iPhone charging cords were stolen and switched out with one that didn’t work by housekeeping, I notified security and insisted that they were not to be let back into my room. I would like to thank security supervisor Antillio Britto and Miss Sherelle Noel from the front desk for their assistance, Mr. Britto eventually brought me a charging cord as a replacement for the one that was stolen. Apart from The negative experience, the only other concern is a policy at the hotel that requires you to have exact payment when dining because change is not provided, if your meal is three hundred and twenty TTD and you pay four hundred TTD, you are told that the hotel doesn’t provide change (I’m not even sure if that’s legal)..The courtesy of both staffers mentioned and their willingness to correct my unfortunate situation does shed a positive light on my experience but a 4 star hotel with untrustworthy staff might as well be a 1 star hotel…just my opinion.
Jason
Jason, επαγγελματικό ταξίδι 8 διανυκτερεύσεων
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