2/10
My family and I booked the 4th of July weekend away for two reasons: to not hear fireworks and to use amenities. We do this every year, but this is the first time we've stayed at this hotel. We booked this one specifically because of all the amenities: pool, arcade, casino, hot tub, sauna, breakfast, restaurant and bar. After we got there and checked in we saw signs saying no pool, hot tub, sauna, restaurant, or bar. This was a huge upheaval of all our plans and the property stated they would not do any refunds due to their "renovations", regardless that we did not know about these beforehand and would not have stayed otherwise. We trucked on and headed to our room. Only to be met with only one working elevator (of 3) on the opposite side of where our room was. It was so rickety it gave our kid a new fear of elevators. The ice and vending machines on our floor were broken. The door to our room was bubbled and would not open without a hip check. We were met with an overwhelming "peppermint" chemical smell. The bathroom tub was molding and rusted. There were no overhead lights. The closet mirror door was off track and threatening to fall. 1 bed's headboard wasn't attached to the bed and the other bed didn't have a headboard at all. Heater kicked on and made the room smell like burning. The "arcade" was four games, two of which didn't work. We could still hear the fireworks. The "breakfast" was gross fruit and dry muffins. We ended up checking out a day early. Never again.
Shelby
Οικογενειακό ταξίδι 2 διανυκτερεύσεων